Guest Service Associate - Food & Beverage

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Join our dynamic team as a Guest Service Associate - Food & Beverage at our premier establishment in Visakhapatnam, India. We're looking for a customer-focused professional to deliver exceptional dining experiences to our guests.

·  Provide courteous, efficient, and professional service to guests, adhering to our high standards
·  Rotate flexibly between different sub-departments within the Food & Beverage division as needed
·  Perform opening and closing procedures for assigned work areas
·  Demonstrate thorough knowledge of menu items and make informed recommendations to guests
·  Upsell food and beverage options when appropriate
·  Maintain a clean and organized work environment
·  Monitor operating supplies and minimize waste
·  Handle guest inquiries and complaints professionally, escalating issues when necessary
·  Collaborate with team members to ensure smooth service operations
·  Adapt to changing priorities in a fast-paced environment

Qualifications

·  Service-focused personality with a passion for food and beverage
·  Previous experience in a similar food service role preferred
·  Strong interpersonal and communication skills
·  Excellent problem-solving abilities
·  Basic leadership skills and ability to work effectively in a team
·  Thorough knowledge of food and beverage menu items
·  Ability to thrive in a fast-paced environment
·  Basic math skills for handling transactions and processing payments
·  Physical stamina to stand for extended periods and lift up to 25 pounds
·  Flexibility to work various shifts, including weekends and holidays
·  Commitment to maintaining a professional appearance and adhering to grooming standards