GSA - Housekeeping
INDIA Hotels - Restaurants
Job description
Job Description
We are seeking a detail-oriented and customer-focused Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA - Housekeeping, you will play a crucial role in maintaining the cleanliness and comfort of our hotel, ensuring an exceptional experience for our guests.
· Maintain impeccable cleanliness standards in guest rooms, public areas, and other assigned spaces
· Respond promptly and efficiently to guest requests and concerns related to housekeeping
· Properly use and maintain cleaning equipment and supplies
· Adhere to safety and security protocols, including the proper handling of master keys
· Collaborate with other departments to ensure seamless guest service
· Inspect rooms for cleanliness, damage, and maintenance issues
· Restock guest amenities and supplies as needed
· Report lost and found items according to established procedures
· Participate in regular training sessions to enhance skills and knowledge
· Assist in maintaining inventory of housekeeping supplies
· Ensure proper setup of rooms for VIP guests or special events
Qualifications
· Diploma or Degree in Hotel Management, or equivalent qualifications
· Previous experience in housekeeping or hospitality industry preferred
· Strong attention to detail and commitment to cleanliness standards
· Excellent customer service skills with a guest-centric mindset
· Ability to work efficiently in a fast-paced environment
· Strong organizational and time management skills
· Effective communication skills in English and local languages
· Flexibility to work different shifts, including weekends and holidays
· Physical stamina to perform cleaning tasks throughout the shift
· Knowledge of cleaning products, equipment, and safety procedures
· Ability to work collaboratively in a team environment
· Proficiency in basic computer skills for record-keeping purposes