General Manager - Sofitel Philippine Plaza Manila, Philippines

Job description

Key tasks

- Take total responsibility for the successful hotel operations and activities
- Maintain Sofitel brand standards and procedures , ensure outstanding luxury experience for all guests.
- Maximize revenue activities, maintain cost control measures to achieve hotel business objectives and budgets.
- Represent AccorHotels in all issues relating to the hotel, maintain productive owner relationship.
- Provide operational and strategic direction to the hotel management team, and support managers in their individual roles.
- Improve market presentation especially MICE business, foreseeing the short and long-term expectations, maintain realistic yet ambitious targets.
- Promote the hotel through development and implementation of successful sales, public relations, marketing and distribution strategies.
- Identify, train, and retain top talents.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education Others
Areas of study Other
Professional experiences 3 to 5 years
Languages essential English

Essential and optional requirements

- Previous experience as a hotel general manager within luxury hotel environment, preferably in Asia.
- Familiar with protocol to host high profile guests including Head of states and diplomats
- Comprehensive understanding of luxury service and luxury guest expectations.
- Excellent negotiation, time management, and finance analytical skills.
- Ability to manage on-site owner relationships with regular communication.
- Fluent in written and verbal communication skills in English, other language is a plus. Excellent leadership style which is enabling, collaborative, and entrepreneurial.