Front Office Team Member - Future Leader - Accorhotels - City of London - Wizbii

Front Office Team Member - Future Leader

  • By Accorhotels
  • September 2018
  • City of London (United Kingdom)
  • Reception / Administration

Job description

Key tasks

Ibis London Blackfriars is a beautifully designed contemporary and exciting hotel in a vibrant area of London, whether you are staying for business or pleasure. Located just minutes away from the City and London's famous Southbank, you will be within walking distance of Waterloo Station and some of the capital's most famous landmarks, including the London Eye, Tate Modern and St Pauls Cathedral.

Part of the largest hotel group in the world, AccorHotels, we are now recruiting for a Front Office Team Member.

We are looking for a talent that:
* Enjoys making guests FEEL WELCOME
* Are PASSIONATE about Customer Service
* Want to deliver INCREDIBLE experiences for your guests
* Want to BELONG to a fantastic hotel/group to work for

The duties of the Front Office Team Member include:
• To welcomes guests as soon as they arrive with due care and attention
• To look after guests and anticipate their needs
• To ensure that the building is secure
• To handle phone calls
• To manage guest requests including room service

We offer:
* Annual Bonus Scheme
* Staff discounts at AccorHotels, Disneyland Paris, Eurostar and many more
* Free weekend stays at AccorHotels in UK & Ireland,
* Excellent training and development opportunities.
* Meals on duty,
* Uniform and dry cleaning,

We are far more than a worldwide leader. We are 250,000 hospitality experts who share the same passion. Welcoming people. We take care of millions of guests in our 4,300 addresses. Every day, we put all our energy into spreading the most powerful promise in the hospitality profession: Feel Welcome.

Shifts are flexible according to the needs of the business: will be both 7am-3.18pm and 3pm to 11.18pm.
Salary: from £8.00 /hour

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Seeked profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

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About Accorhotels

 

AccorHotels, l’hôtelier mondial de référence !

  • Une présence dans 100 pays. 
  • 4 300 hôtels et près de 620 000 chambres.
  • Un large portefeuille de marques, allant du luxe à l’économique : Raffles, Fairmont, Sofitel, Rixos, MGallery, Grand Mercure, Pullman, Swissôtel, Angsana,The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibisbudget, hotelF1. 

Aujourd’hui, AccorHotels est bien plus qu’un leader mondial : c’est un groupe de 250 000 hôteliers qui partagent une même passion.
Notre ambition : être l’acteur hôtelier mondial de référence. Pour proposer à nos clients, collaborateurs, partenaires, une expérience unique. 
Pour cela, le Groupe a annoncé, le 3 juin 2015, élargir son terrain de jeu, pour accélérer sa transformation. AccorHotels devient plus ouvert, plus connecté et plus affirmé, et ce afin de continuer à bousculer les codes de l’hôtellerie.

Sous l’impulsion de Sébastien Bazin, Président-directeur général, la stratégie du Groupe s’appuie sur plusieurs fondamentaux :

  • un nouveau nom, AccorHotels, une nouvelle promesse, Feel Welcome, exprimés à travers une identité renouvelée.
  • deux expertises d’opérateur/franchiseur (HotelServices) et de propriétaire/investisseur
    (HotelInvest) ;
  •  un large portefeuille de marques de renommée internationale allant du luxe (Raffles, Fairmont, Sofitel, Pullman, MGallery, Grand Mercure, The Sebel), à l’économique (ibis, ibis Styles, ibis budget, adagio access et hotelF1) en passant par le milieu de gamme (Swissôtel, Novotel, Suite Novotel, Mercure, Mama Shelter,
    Adagio) ;
  • la puissance de sa place de marché et de son programme de fidélité Le Club AccorHotels ;
  •  l’engagement depuis près de 50 ans d’un groupe citoyen et solidaire avec son programme de développement durable  PLANET 21.

 

2409 vacancies open at Accorhotels

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