Food & Beverage Team Leader

Job description

Company Description

We are in the luxury hotel business in central Singapore; offering business and leisure travelers contemporary rooms and suites filled with opulent amenities and elegant furnishings, alongside first-rate facilities, exquisite French and local cuisines in our all-day dining restaurant, bar and a huge convention space with meeting rooms and 2 ballrooms to cater to corporate, meeting guests as well as leisure function events including weddings & dinner & dances.   We represent the renowned French living and Sofitel hospitality in Singapore.

Job Description

Job Description:

·  Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions.  Ensure accuracy by repeating order to the guests.
·  Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfill their duties effectively.
·  Assist in supervising the team in providing quality and cousu main service to the guests.
·  Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.Assist in seating guests.
·  Serve food and beverage to guests in the restaurant/banquet area.
·  Assist with the set up.
·  Ensure that the working areas are well maintained.
·  Be helpful towards guests that need assistance.
·  Clear soiled dishes from the tables to the stewarding area.
·  Clean and prepare tables for inflow of guests.
·  Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
·  Deliver orders promptly to the kitchen production area.
·  Keep tables and service areas clean and tidy as per procedure manual.
·  Maintain hygienic food service techniques during service.

Qualifications

Job Requirements:

·  Minimum 1-year experience in a similar role, preferably including 5 star experience.
·  Projects professional image at all times through personal presentation/ interpersonal skills.
·  Understanding of luxury guest expectations and a desire to exceed these expectations.
·  Initiates contacts and establishes rapport easily.
·  Organises time and work efficiently.
·  Excellent verbal and written communication skills
·  Has the ability and willingness to undertake further development
·  Willingness to work weekends and public holidays as part of the job role.
·  Has the aptitude and willingness to undertake further development with Sofitel.
·  Hold a Food Hygiene certificate.