Food & Beverage Manager

Job description

Company Description

Swissôtel Living Jakarta Mega Kuningan is a part of Mega Kuningan, a business district with various integrated mixed use developments located in South Jakarta, Indonesia. The 240 keys hotel is the newest Accor portfolio that offers a mix of studio, one and two bedroom serviced apartments designed as a compact fusion of Japanese character with Swiss simplicity which brings a warm and personal experience throughout the hotel that promotes vitality for the body, mind and soul.

Job Description

We are seeking a dynamic and experienced Food & Beverage Manager to join our team in Swissotel Living Jakarta Mega Kuningan, Indonesia. As the F&B Manager, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional guest experiences, and driving profitability while maintaining high standards of quality and service.

·  Lead and manage all food and beverage operations, including restaurants, bars, room service, and catering services
·  Develop and implement innovative strategies to enhance guest satisfaction and increase revenue
·  Oversee menu planning, pricing, and food presentation to ensure consistency with brand standards
·  Manage inventory, control costs, and optimize operational efficiency
·  Collaborate with other departments to coordinate events and seamless service delivery
·  Recruit, train, and mentor F&B team members to maintain a high-performing workforce
·  Ensure compliance with health, safety, and hygiene regulations, as well as licensing requirements
·  Analyze financial reports, prepare forecasts, and develop action plans to meet business objectives
·  Handle customer feedback and resolve complaints professionally and efficiently

Qualifications

·  Bachelor's degree in Hospitality Management or related field
·  Proven experience in food and beverage management, preferably in a hotel environment
·  Strong leadership and team development skills with the ability to motivate and inspire staff
·  Excellent financial acumen, including proficiency in cost control, budgeting, and forecasting
·  In-depth knowledge of food and beverage operations, trends, and best practices
·  Familiarity with local and international licensing laws and regulations
·  Outstanding communication, problem-solving, and customer service skills
·  Proficiency in restaurant management software and point-of-sale systems
·  Food safety certification (e.g., ServSafe or equivalent) is an advatage
·  Ability to work flexible hours, including evenings, weekends, and holidays
·  Fluency in English and Bahasa Indonesia
·  Innovative mindset with a passion for creating exceptional dining experiences
·  Strong organizational and time management skills
·  Ability to thrive in a fast-paced, dynamic environment