Conference and Events Executive

Job description

Company Description

Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the  French Zest  and Sofitel luxury. 

Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence.

Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge - Club Millésime   .

Why  Sofitel Sydney Wentworth ?

·  Ideally situated in the heart of central Sydney’s business and shopping districts, conveniently located near all public transport routes (trains, metro, buses, ferries and light rail).
·  Industry benefits worldwide on parking, accommodation, dining and lifestyle services from day one.
·  Enhanced parental leave program.

Job Description

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Own the event process from start to finish – manage every aspect of conferences and group bookings, ensuring smooth coordination from confirmation to final billing and feedback

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Prepare key documentation such as Banquet Event Orders (BEOs), rooming lists, movement schedules, and action plans to communicate client needs clearly to internal departments and external suppliers

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Create compelling proposals and contracts for corporate and social events, handling both new enquiries and repeat business with professionalism and care

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Work closely with clients and internal teams , conducting thorough briefings to align expectations and deliver a flawless guest experience

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Utilize systems such as Delphi and Opera to accurately track all activities, client information, and post-event reporting

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Represent the hotel professionally at site visits, client meetings, and industry functions, acting as the main point of contact for all event-related matters

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Assist the operational team during key events , including hosting, meet & greets, and occasional evening/weekend shifts to ensure top-tier service

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Upsell hotel services and event enhancements to boost revenue and elevate the client experience

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Liaise with the Sales Team to qualify leads, support conversion, and ensure smooth handovers for after-service follow-up

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Maintain and update the client database to strengthen relationships with past, current, and future clients

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Collaborate with other departments and Accor properties , developing strong supplier and partner networks to support event success

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Monitor competitor activity and continuously seek ways to improve event delivery, client satisfaction, and operational efficiency

Qualifications

·  Proven experience in event management and coordination, with a strong focus on planning logistics and timelines
·  Aptitude and willingness to undertake further professional development with Sofitel
·  Solid understanding of the sales, planning, and conversion process from enquiry through to execution
·  Previous experience across Food & Beverage, Conference & Event Administration & Management, Reservations, Front Office Sales, and Financial Accounts
·  Strong negotiation and client relationship management skills
·  Ability to work independently, manage competing priorities, and perform under pressure
·  Confident and timely decision-making abilities
·  Proficient in market and client research to support tailored proposals and event solutions
·  Highly proficient in Delphi and Opera, with the ability to utilise systems for sales tracking, event planning, and reporting
·  Professional self-presentation with the ability to represent the Sofitel brand
·  Effective communication skills, including liaising with senior stakeholders, clients, and cross-functional teams
·  Exceptional attention to detail in planning, documentation, and execution
·  Highly organised with the ability to create, manage, and follow detailed planning schedules
·  Strong problem-solving and contingency planning skills, with the ability to anticipate and mitigate challenges
·  Ability to deliver seamless event planning from concept to completion while maintaining luxury brand standards

Additional Information

Joining our team will  unlock  generous local, national & international  industry benefits  on accommodation, dining, travel, wellbeing & more. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel's future success. We offer  discounted city parking ,  complimentary dry cleaning ,  progressive leave policies  (including 10 weeks parental leave) and  unlimited development opportunities  as you  learn from industry experts  with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us. 

If this sounds like the right opportunity for you, a new challenge in 2025, we look forward to finding out more about you and invite you to apply!