Food & Beverage Management Intern

Job description

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! 

Job Description

What you’ll do 

We are seeking a motivated Food & Beverage Management Intern to join the team at SLS Barcelona. Reporting directly to the management team of Food & Beverage, this role will support them in the day-to-day operations of one outlet of the Food & Beverage department, ensuring seamless service delivery and operational efficiency. You will be personally and actively involved in both front-of-house operations and back-office responsibilities for the assigned outlet, serving on the front line of guests whenever needed while also supporting operational and administrative functions. More specifically: 

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Front-of-house Support: Supporting the front-of-house operations of the assigned outlet, ensuring smooth operations and delivering excellent guest experience. 

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Back-of-house Support: Assist the management team of Food & Beverage department with back-office operations, including setting up products, menus, and pricing. Update restaurant menus regularly, implementing seasonal changes, price adjustments, and introducing new dishes and beverages as needed 

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Reporting & Analysis : Generate reports on sales trends, costs, and profitability. Analyze data to evaluate department performance and support decision-making processes. Provide insights and recommendations for improvement based on key performance indicators (KPIs).  

·  VIP Reservations : Coordinate VIP reservations, ensuring exceptional, personalized service for high-profile guests. Work with the team to exceed guest expectations and ensure an unforgettable experience.  
·  Revenue Maximization : Analyze booking patterns and trends to develop strategies aimed at maximizing occupancy and revenue. Work closely with other teams to identify opportunities to enhance sales and profitability.  
·  Billing & Invoicing : Manage invoices and payments related to DJs, promoters, and complementary services. Ensure accurate billing and compliance with financial agreements.  
·  Team Coordination : Collaborate with other departments to ensure smooth operations and maintain high service standards. Assist in training and mentoring team members, fostering a positive and productive environment. 

Qualifications

What we are looking for... 

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Possibility to sign an agreement with your school for a period of preferably 6 months.

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Currently enrolled in a bachelor´s or master´s program in Hospitality, Restaurant Management or a related field. 

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Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus. 

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Communication: Excellent verbal and written communication skills in both Spanish and English. 

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Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail. 

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Problem Solving & Decision Making: Capable of taking ownership of challenges, solving problems, and making effective decisions. 

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Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona. 

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Positive Attitude: A humble, open-minded individual with a collaborative approach who thrives in a dynamic team environment. You embrace new ideas and are always open to doing things differently. 

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gree in Hospitality, Restaurant Management, or a related field. 

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Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus. 

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Communication: Excellent verbal and written communication skills in both Spanish and English. 

· 
Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail. 

· 
Problem Solving & Decision Making: Capable of taking ownership of challenges, solving problems, and making effective decisions. 

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Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona.

Additional Information

What's in it for you... 

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The chance to challenge the norm and work in an environment that is both creative and rewarding. 

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Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.