Sales Manager

Job description

Job Description

·  Implement all sales action plans related business (by segment and geographical locations) as outlined in the marketing plan.
·  Proactively ensures that the hotel target with regards related business are achieved or exceeded and ensures that the overall departmental goals are achieved, which contribute to the marketing budget.
·  Closely monitor accounts revenue and business production for Corporate / Government accounts.
·  Maximize up-selling opportunities whenever possible.
·  Attend major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.
·  Plan sales trips, under the direct approval of the DOSM to major market areas, calling on accounts within the specific market areas. 
·  Report to the DOSM on potential markets needing coverage.
·  Gathers information of competitors, such as rate, top accounts and production, room, F&B and events, and reports to the DOSM regularly.
·  Keep updated with client relationships and overall business goals through regular entertainment and some activities.
·  Meet and welcome some top key accounts, group organizers and VIP guests upon check-in.
·  Take responsibility to conduct hotel inspection for all walk-ins, meeting groups and contracted clients and plan next step for future follow.
·  Maintain a high level of exposure for the hotel in major market areas through direct sales, telephone, fax, and written communication.   
·  Obtain feedback from clients and follow through with the necessary actions.
·  Maintains an active client profile database
·  Establish and maintain files of major accounts and assist the DOSM in maintaining the accounts management system.
·  Establish good working relationships with internal customers (other departments of the hotel) and external customers (clients, event contractors, suppliers).
·  The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
·  Carry out any other reasonable duties and responsibilities as assigned.

Qualifications

·  Hospitality experience 3 years as minimum.
·  Good user of Opera cloud system.
·  KSA market experience is a Must.
·  Multinational 5* hotel background is preferred.

Additional Information