F&B Executive

Job description

Company Description

Fairmont is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Fairmont Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description

We are seeking a dynamic and customer-focused F&B Executive to join our team at Fairmont Hotel Jaipur, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the day-to-day operations of our food and beverage outlets.

·  Coordinate and supervise opening and closing duties, ensuring all settings meet our high standards
·  Assist management in supervising junior team members and casual labor, ensuring tasks are completed efficiently and to departmental standards
·  Manage restaurant reservations, including taking bookings, handling cancellations, and reconfirming reservations
·  Take food and beverage orders, accommodating guest preferences and dietary requirements
·  Deliver exceptional food and beverage service in accordance with established standards and procedures
·  Implement upselling techniques to maximize sales revenue and promote other dining venues when appropriate
·  Maintain a personalized approach to service by remembering individual patron preferences
·  Ensure compliance with food safety and hygiene standards (HACCP)
·  Handle guest complaints and comments professionally and efficiently, reporting any issues to management
·  Oversee assigned work stations and assist in outlet operations in the absence of management
·  Collaborate with other F&B outlets during peak times or as required
·  Contribute to the continuous improvement of service standards and operational efficiency