Director of People & Culture

Job description

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS

Job Description

The Director of People & Culture is responsible for assisting the General Manager with a variety of Human Resources functions. He/she is also responsible for filling all positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies.  This position will oversee all aspects of human resources with a specific focus on recruitment for a 5-Star luxury hotel,  and labor relations matters related to the unions.

·  Lead HR initiatives and direct the People & Culture team, while overseeing daily operations of the department.
·  Assist in labor relations matters. Conduct meetings with staff and union.
·  Create recruitment strategy for all levels throughout the year.
·  Conduct interviews.
·  Prepare and place recruitment advertising.
·  Prepare and participate in the budget and forecast exercises, along with month-end duties.
·  Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
·  Administer the Talent Management cycle at the property level.
·  Assist with the compensation strategy analysis for the hotel.
·  Ensure compliance with all corporate procedures and policies.
·  Oversee the HRIS system and ensure accurate data entry for payroll information.
·  Respond to unemployment claims, maintain unemployment logbook.
·  Maintain new hire, termination, transfer and promotion logbook.
·  Audit hours worked in payroll reports for eligibility of benefits.
·  Compile wage surveys.
·  Monitor and maintain Leave of Absence log.
·  Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
·  Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
·  Assist with administrative duties.
·  Assist in Orientation and training programs.
·  Assist with special projects and plan employee events.
·  Perform other duties as requested by management.

Qualifications

·  A 4-year college degree
·  At least 5 years of progressive Human Resources Management experience in a hotel.
·  Recruitment experience in the hospitality field required.
·  Experience in union environment required. Local 26 experience preferred.
·  Previous supervisory responsibility required.
·  College course work in related field helpful.
·  Familiarity with and knowledge of employment laws are helpful.
·  Maintain a warm and friendly demeanor at all times.
·  Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
·  Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
·  Must be able to multitask and prioritize departmental functions to meet deadlines.
·  Must have a financial acumen
·  Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
·  Attend all hotel required meetings and trainings.
·  Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
·  Maintain high standards of personal appearance and grooming, which include wearing nametags.
·  Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
·  Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
·  Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
·  Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
·  Must be able to maintain confidentiality of information.

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.