Bar Supervisor - Accorhotels - City of London - Wizbii

Bar Supervisor

  • By Accorhotels
  • August 2018
  • City of London (United Kingdom)
  • Hospitality / Tourism
2018-07-31T20:32:15+0000

Job description

Key tasks

Is responsible for organising catering services in terms of manpower, standards, and training and associated costs in line with Hotel philosophy and standards of performance set down by the company. Participation in the smooth running of the hotel and is an example to the team.

• Responsible for the full organisation and service standard of the bar (Lunch / and Dinner)
• Responsible for the bar in terms of presentation, stock and items available
• To take part in the preparation and cleaning of the bar
• Engage guests in friendly conversation
• Maintain a clean and organized work/ guests area
• Up selling the first floor outlets at every opportunity and promote dinner and breakfast
• To check the state of the crockery, cutlery, glasses. To supervise their storage and usage.
• To ensure that all quality points laid down by the company are adhered to with regards to style of service, food served and menu availability, equipment used and furniture and fitting’s.
• Ensure all control procedures/systems of administration are applied as set by Ibis.
• To organise the work to be carried out by team members such as definition of tasks, rotas in line with business demands, ensuring that they are themselves participating practically in the day to day running of the All F & B department.
• Follow up with the team training in terms of keep records and set up standard.
• To provide a high level of Guest comfort and service following The hotel guidelines
• To Report all customers complaints or compliments and take action, where necessary.
• Interface with all departments as necessary (Restaurant, Pub, M&E, and Kitchen).
• To lead the team to achieve the hotel’s qualitative and quantitative targets.
• To manage the control of objectives for team members.
• Make sure the team respect and adhere to their appearance, personal hygiene and uniforms as per the Ibis guidelines.
• Control of expenses and stock levels of the department including supplies and materials.
• To be creative and participate in propositions to increase sales and customer satisfaction.
• Ensure that all aspects of Health and Safety, food hygiene and COSHH regulations are respected and implemented.
• Implement and respect all legislation in terms of Weights & Measures regulations.
• To carry out reasonable requests from management.

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme , enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills

Seeked profile

Skills

Level of Education A level
Areas of study Food and beverage
Professional experiences 1 to 2 years
Languages essential English

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About Accorhotels

 

AccorHotels, l’hôtelier mondial de référence !

  • Une présence dans 100 pays. 
  • 4 300 hôtels et près de 620 000 chambres.
  • Un large portefeuille de marques, allant du luxe à l’économique : Raffles, Fairmont, Sofitel, Rixos, MGallery, Grand Mercure, Pullman, Swissôtel, Angsana,The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibisbudget, hotelF1. 

Aujourd’hui, AccorHotels est bien plus qu’un leader mondial : c’est un groupe de 250 000 hôteliers qui partagent une même passion.
Notre ambition : être l’acteur hôtelier mondial de référence. Pour proposer à nos clients, collaborateurs, partenaires, une expérience unique. 
Pour cela, le Groupe a annoncé, le 3 juin 2015, élargir son terrain de jeu, pour accélérer sa transformation. AccorHotels devient plus ouvert, plus connecté et plus affirmé, et ce afin de continuer à bousculer les codes de l’hôtellerie.

Sous l’impulsion de Sébastien Bazin, Président-directeur général, la stratégie du Groupe s’appuie sur plusieurs fondamentaux :

  • un nouveau nom, AccorHotels, une nouvelle promesse, Feel Welcome, exprimés à travers une identité renouvelée.
  • deux expertises d’opérateur/franchiseur (HotelServices) et de propriétaire/investisseur
    (HotelInvest) ;
  •  un large portefeuille de marques de renommée internationale allant du luxe (Raffles, Fairmont, Sofitel, Pullman, MGallery, Grand Mercure, The Sebel), à l’économique (ibis, ibis Styles, ibis budget, adagio access et hotelF1) en passant par le milieu de gamme (Swissôtel, Novotel, Suite Novotel, Mercure, Mama Shelter,
    Adagio) ;
  • la puissance de sa place de marché et de son programme de fidélité Le Club AccorHotels ;
  •  l’engagement depuis près de 50 ans d’un groupe citoyen et solidaire avec son programme de développement durable  PLANET 21.

 

2366 vacancies open at Accorhotels

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