Manager: Parts & Warehouse

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

The main purpose of the role is to manage the parts department to ensure the profitability of the department and satisfy customer requirements 

 

Reporting: This position reports to the Branch Manager.

 

Job Objectives:

 

Managing and developing staff in Parts Department 

 

·  Operate Performance Appraisal and subsequent actions.
·  In conjunction with After Market Manager maintain disciplinary system.
·  Ensure required working hours are adhered to.
·  Maintain adequate trained staff levels to achieve objectives.

 

Ensure highest degree of customer satisfaction 

 

·  Follow up customer orders (especially back orders and VOR’s) and provide feedback.
·  Examine transactions to determine how to improve service.
·  Deal with queries immediately.

 

Maintain agreed profit margins and return on investment 

 

·  Budgetary expenses within limits (5%).
·  Overhead expenses within limits.
·  Credit control.
·  Price discrepancies.
·  Stock levels up to date.
·  Maintain stock in saleable condition.

 

Actively maintain and achieve acceptable market share 

 

·  Devote appropriate action to increasing market share according to the budget.

 

Warehouse Stocking 

 

·  Monitor cost of VOR,buy bulk as compliance to KPI.
·  Do not overstock or under stock.
·  Follow Volvo prescription on stocking.
·  Maintain the integrity of the stock.
·  Ensure sufficient packing.

 

Ensure housekeeping of department according to requirements 

 

·  Ensure appropriate security measures.
·  Ensure adherence to S.H.E. directives / requirements.

 

Compliance to ISO 9001 and Safety 

 

·  All process in your area of responsibility are following ISO standard.
·  Ensure the safety process are followed.
·  Ensure the Safety Act and Regulation is adhered to.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

 

Qualification & Job Experience

 

·  Matric.
·  Warehouse/ sales management-Diploma.
·  Specific Parts Training (Advantageous).
·  5 years sales / management.

Key Competencies

·  Basic Technical knowledge of the product.
·  Customer skills.
·  Warehouse Management.
·  Sales Management.
·  Administration.
·  Staff Management . 
·  Basic Financial Management skills.

 

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

 

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply. 

Application Closing Date: 23 February 2026.

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. 

 

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in. 

Job Category:  Sales & Services

Organization:  Volvo Trucks

Travel Required:  Occasional Travel

Requisition ID:  28769