Underwriter

Job description

About

Luko was born from a simple vision: we aim to build the most intuitive and transparent online experience, designed to empower policyholders to understand and manage their insurance.

A New Generation of Insurance: Sign up in less than 2 minutes, access an advisor in under 100 seconds, file a claim in just 5 minutes.

In just 6 years, over 400,000 users have placed their trust in us. Thanks to intelligent use of technology, we’ve revolutionized home insurance online, putting customer satisfaction and operational efficiency at the heart of our approach.

A Significant Impact: In 2022, 1 in 4 home insurance contracts sold online in France was a Luko policy, and nearly half of our new customers joined us through a recommendation from a friend or family member.

February 2024: Luko joined Allianz Direct, the European digital subsidiary of the Allianz Group. Together, we aim to become the undisputed leader in direct home insurance in France.

What Does This Change?

· 
For Luko: Continuing to simplify and bring transparency to the insurance experience.

· 
For our customers: Enjoying the same high-quality service, backed by the financial strength of the Allianz Group.

And for tomorrow? Luko already offers Allianz Travel insurance, and soon… auto insurance!

Allianz Direct at a Glance:

· 
A subsidiary of the Allianz Group, created in 2019.

· 
Present in 5 countries: Germany, Netherlands, Italy, Spain, and France.

· 
Diverse offerings: home, auto, motorcycle, pet (Italy), and travel insurance (Germany and Netherlands).

At Allianz Direct, as at Luko, we believe in the power of digital and technology to create a virtuous circle centered around customer satisfaction.

Job Description

Role based in Paris (on-site with a few days remote per week)

Your mission in the team:

Join our Insurance team and help design the best insurance products at the right price! You’ll be part of the underwriting team , where your primary mission will be to develop exceptional products and customer experiences while ensuring profitability.

You will contribute to creating and improving new products, collaborating closely with operations teams (Customer Success and Claims) to provide technical guidance and support whenever needed.

Your Key Responsibilities :

·  New Product Integration:  Launch new insurance products and guide the tech team in integrating them into our systems.
·  Product Expertise:  Develop a thorough understanding of our products, including general terms & conditions, regulations, and case law.
·  Benchmarking & Optimization:  Continuously benchmark industry standards to ensure our products remain fair, simple, and transparent .
·  Knowledge Sharing & Training:  Share technical expertise across Luko to help claims managers, customer service agents, and other teams fully master our products. And provide technical support and training when needed.
·  Risk Identification:  Assess potential risks related to the product itself, the subscription flow, and legal feasibility .
·  User-Centric Product Design:  Collaborate closely with tech and design teams to develop clear, transparent, and intuitive products that are easy for clients to understand.

Your Future Team :

·  Vianney, Lead underwriter
·  Julien, Director of the insurance team
·  Alexis, Lead Pricing
·  Nassim, Pricing actuary
·  Lucio, Pricing data engineer

What do we recommend to be successful?

·  Education : Master’s degree in Insurance (ENAss, Assas, ESA, Ifpass, Dauphine, Paris XIII) or Law with a specialization in insurance.
·  Experience :  Experience in property insurance such as home or car (either as an underwriter or claims handler)
·  Language :  Native French + Business English (written and spoken).
·  Soft skills and mindset:
·  Curiosity, proactivity, and attention to detail.
·  Solution-driven approach.
·  Team spirit and empathy, with a “get things done” attitude and hands-on mindset.

Nice to Have:

·  Cross-experience in claims management and underwriting .
·  Experience in launching insurance products .
·  Project management skills to coordinate across functions.

What is in it for you?

This is an opportunity to join a company in the process of scaling up, a team on a human scale and to work with Allianz Direct's European subsidiaries to exchange best practices and deal with cross-functional issues, and why not benefit from group mobility in Europe?

Growth & Mobility: Join a fast-growing company, work with Allianz Direct’s European subsidiaries, and explore potential internal mobility opportunities across Europe.
International Team: Be part of a diverse, collaborative team in our beautiful central Paris office (2nd arrondissement).
Hybrid Work Model: Enjoy flexibility with remote work options.
Continuous Learning: Access professional development and training programs.
Meal Vouchers: Benefit from Swile meal vouchers for diverse dining options.
Comprehensive Health Coverage: Medical, dental, and vision insurance with Alan (95% of health insurance and 100% of the life insurance covered by the company)
Paid Time Off: 28 days of vacation + 9 to 11 RTT.
Holiday bonus paid in May
6 pro bono days per year to volunteer during work hours.

Our recruitment process:

1. First interview/ Introduction call with Alison from the people team (30'min)

2. Hiring Manager interview with Vianney, Lead Underwriter (45'min)

3. Case study to prepare at home + debrief with Vianney and Julie, Underwriter (60'min)

4. Meet the team :
- interview with Matthias, Global Tribe Lead Product (30'min)
- interview with Nassim, Pricing Actuary and Julien, Chief Actuary (45'min)

Allianz Direct France x Luko, Who are we?

We created Luko with a simple vision.
50% of consumers don’t trust their insurer, yet it is mandatory in many cases and it is the only stakeholder you can turn to when damage occurs in your home. So we decided to reinvent insurance to make it finally customer-centric like we believe it was meant to be.

We started by creating the most transparent and useful insurance company out there: 
one that you can finally trust, because its business model was designed for positive impact and because its product experience is meant to empower users rather than mislead them.

We created the most intuitive and user-obsessed insurance experience you can wish
for:
subscription in 2 minutes, a simple offer, customisable coverages, no hidden fees, policies without any engagement, termination in 3 clicks.

In 6 years, we have convinced over 400,000 users to trust us. We rapidly became the online home insurance market, putting technology at the service of customer satisfaction and operational efficiency: by 2022, 25% of home insurance policies sold online in France were Luko policies; and nearly one in two new Luko customers took out a policy on the recommendation of friends and family.

In February 2024, Luko joins Allianz Direct, the digital pan-European subsidiary of the Allianz Group, with the aim of becoming the market leader in direct home insurance in France. This makes Luko emerging the strongest neo-insurer. Together, and because Luko and Allianz Direct share a common vision and DNA, we will continue our mission to shake up the market by offering the best value for money and even more simplicity and transparency.


Allianz Direct DNA
Becoming part of the Allianz Direct organisation means that you have a match with our DNA. We have the following 6 core values:
Customer obsessed
Communicative
Data-driven
Agility
Team player
Open-minded

You’ve read all the way, you may as well apply!

Our company-wide communication language is English (written & spoken). 
We would therefore appreciate it if you could send us your application’s content (CV, cover letter, portfolio…) in English.

Belonging: Diversity, Inclusion & Equity

We believe inclusion is the result of ongoing commitment. We want to build an authentic environment, open to everyone regardless of nationality, physical ability, family structure, age, socio-economics, civil status, sexual orientation, gender identity, ethnic origin, religion, belief or anything else that makes your life experience unique. We are continuously working to create a diverse, equitable and inclusive environment, where everyone has a space to thrive.

Additional Information

·  Contract Type: Full-Time
·  Start Date: 01 June 2025
·  Location: Paris
·  Education Level: Bachelor's Degree
·  Experience: > 2 years
·  Possible partial remote
·  Salary: between 50000 and 63000 / year