Quality Bussiness Partner GR & CY - Regeneration Program

Job description

Quality Business Partner Greece & Cyprus - Regeneration Program

About the Opportunity

In this role you will be responsible for PTC management for Greece (such as local intake point for complaints (and device handling errors), enter provided reply to complainant in local computerized system-MEDES, manage returns, fup with pharmacies and wholesalers for returns, sent defective product to Sanofi investigation sites).

About Sanofi Business Unit

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions and consumer healthcare. More than people at Sanofi are dedicated to make a difference on patients' daily life, wherever they live and enable them to enjoy a healthier life.

Key responsibilities

·  Contribute to update of local QDs related to activities for which Quality is the process owner and to coordination with the other process owners for the development/update of local QDs in their respective areas of activities; input to prepare the future deployment of GEODE + (tool to manage all GR/CY local documents) in CY/G;
·  Contribute to the update Quality Agreements in Greece and Cyprus;
·  Contribute to the implementation of a process for the management of deviations and of CAPAs and to the development of local CAPA tracker;
·  Contribute to the preparatory steps ahead of the upcoming in the deployment of PHENIX QTP to manage GR/CY local GXP, GMP & GDP Third Parties (& update of the associated Tracker).

About You

In this role you will need to fulfil the eligibility criteria of the Greek RE-Generation program: http://regeneration.gr/en/candidates

Essential requirements:

·  Educational background in Health Sciences;
·  Excellent communication skills are required to manage calls with customers (physicians, pharmacists, patients, wholesalers);
·  Greek language fluent;
·  English language at professional level;
·  Information technology tools/software intermediate knowledge required;
·  PC office knowledge: Microsoft Windows, Word, Excel, PowerPoint;
·  Willingness to work under pressure;
·  Ability to cooperate transversely.

It would be advantageous to have (not essential):

·  Post Graduate Business Degree or MBA;
·  Project Management.

What Sanofi can offer you

·  We offer outstanding and multicultural work environment, recognized as great place to work;
·  We empower people to execute tasks, even beyond their immediate responsibilities;
·  We have built unique culture of best practice sharing and transparency.

About Sanofi

Empower Life Everyday

At Sanofi we work across human health from vaccines to rare diseases, and consumer healthcare. This creates opportunities to work across different areas to build a diverse and exciting career. Sanofi has the capabilities and resources to support your aspirations to fulfill your ambitions and be the best you can be.

Our purpose at Sanofi is to work passionately every day to understand and solve healthcare needs of people across the world. Our ambition is by 2025, to be a top 3 innovative, global and diversified human healthcare company. One that embraces transformative technologies and is focused on its area of excellence, which means we're not there to try to solve everybody's problems. We want to focus on those areas where we know we are making a difference.

The values we are live by are teamwork, courage, respect and integrity.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.