Job description

The Position

(Senior) Organizational Change Manager (fixed term until the end of 2027)

Roche Services & Solutions (RSS) aims at "transforming the way Roche operates.'' As a global organization of more than 2,800 employees, we enable Roche to operate in a competitive and ever-changing business environment. We provide our partners with end-to-end business services and solutions, enabling them to focus on patient-centric activities. Embracing a OneRoche mindset, we leverage our global network located in Budapest, San José (Costa Rica), Kuala Lumpur and our other sites to remain customer-centric 24/7 and co-create solutions together.

As a member of the Enterprise Capabilities business line, you will report into the OCM Chapter Lead and have many opportunities to contribute to the business development while providing project and transformation services and solutions to partners across Roche.

What you’ll be working on

The E2E Support Framework (E2E SF) is a global initiative that aims to re-organize and harmonize IT and Business support provided to Roche employees underneath a single framework. We currently focus on providing IT & business support to the ASPIRE (SAP S4/HANA implementation) solution, being deployed in waves until 2027. The E2E Support Framework will be deployed in parallel to ensure business continuity.

To support the E2E SF, we are looking for an OCM Wave / Deployment manager for the EMEA region as a multi-year assignment until the end of 2027. In this role, you will be responsible for hands on support of OCM activities for the E2E Support Framework across the region; driving readiness and adoption of the E2E SF with partner teams in GCX, RSS Operations, etc.) in focusing on:

Onboarding: mobilization of the support teams

Deployment: readiness of the support teams to support new affiliates / sites.

Business as Usual (BAU) phase: continuous readiness and engagement of the regional support teams.

The ideal candidate will demonstrate the proven ability to:

Apply structured OCM methodologies and concepts to lead teams successfully through the change journey in a data-driven manner by:

Aligning vision, values and culture through targeted change efforts, sponsor commitment, leadership alignment, stakeholder engagement and other strategic interventions
Creating a holistic change management strategy and integrating change management activities into project plans based on:
Assessing the change impact and change risk related to planned developments
Defining mitigation approach and measures to ensure organizational and user engagement and readiness that are
Incorporating these into actionable OCM plans and deliverables: for example communication plan, sponsor roadmap, coaching plan, training plan, resistance management plan
Owning and driving the implementation of above mentioned OCM plans
Building an active change agent network to cascade necessary sponsorship and ensure engagement, readiness and adoption objectives are achieved
Working with project teams to identify and align the people or change success criteria, metrics and KPIs, which are then used for the basis of your data-driven OCM strategy
Tracking and reporting progress and risks to the successful implementation of your OCM strategy
Consulting and coaching project teams, sponsors, change agents, also line managers and supervisors when necessary
Partnering with HR when necessary to ensure that needed changes are supported by HR processes and structures

Who you are:

5-8 or more years of experience in a leading Organizational Change Management role across sites and cultures
Experience and knowledge of change management principles, methodologies, and tools such as Prosci, Change First, ACMP, etc.; psychology of change, Project Management (in a CSV and GxP environment), Lean & Agile, Design Thinking
Academic background in social & behavioral sciences is preferred: (organizational) psychology, anthropology, sociology, cognitive & behavioral neuroscience, adult learning, marketing, communications
Business fluent English written and spoken
Additional exposure or experience with performance consulting, (digital) marketing, behavioral economics is appreciated
Experienced in moderating workshops with diverse project teams (physically & virtually)
Relevant mindsets: growth mindset, entrepreneurship, customer centricity, data-driven, systems / design thinking, embracing the operating principles, VACC leadership
Strong communicator: ability to build substantial organizational awareness and trust quickly; ability to explain complex organizational set-up and concepts in an easily understandable written format;
Well-organized: Ability to juggle multiple tasks at once while keeping an eye on the big picture and documenting progress
Team player: ability to generates enthusiasm and drive commitment; ability to work with virtual teams across the organization, located in different time zones and with differing cultures

Location: Budapest

Grade SE6/7

Title: (Senior) Organizational Change Manager - E2E Support Framework Wave / Deployment

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 1400 employees in Hungary.

Roche is an Equal Opportunity Employer.