Sales Account Manager - EM

Job description

The Position

Job Summary:

Responsible for implementing sales and customer support.

Main  Tasks & Responsibilities :

Know customer and develop the target market. Follow up responsible customers in one’s own accounts and optimize the use of expenses budget.

Manage suitable distributor network, assist and monitor performance of distributors to ensure yearly target is achieved.

Support distributors to have a better coverage of end users.

Develop and maintain customers, increase in-market sales

Observe competitors closely and cooperate with tendering team and follow up the process in the area

Market data collection and provide insights to area manager in a regular basis

Ensure overall customer satisfaction and responsible for VIP account management in respective Emerging market

Leading sales effort with the coordination with customer care team and other support teams

Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection

Understand and fulfill the responsibility of line manager's SHE tasks and duties (as defined in SHE handbook)

Other projects or tasks assigned by line manager

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.