Regional Customer Support Centre – Product Specialist Internship

Job description

  Job facts

We are offering an internship to connect your scientific knowledge with practical experience in a renowned company.

The Regional Costumer Support Center (RCSC) is responsible for assisting customers in terms of various technical and application topics related with our in-vitro diagnostics, molecular and tissue diagnostics systems. From our offices in the Burgess Hill West Sussex we serve customers from seven countries: UK, Ireland, Sweden, Denmark, Norway, Finland and South Africa.

As an intern you are part of an international highly qualified support team at the interface between technology, science and business administration working on customer-related projects.

• Besides learning how the service of Roche is structured, you will get to know the different service departments and the Roche product portfolio. In addition you gain experience of our customers' needs and how the work in laboratories and clinics look like.

• Through supporting our technical and applications specialists in their daily work, you will become acquainted with the operation and maintenance of our laboratory systems.

• Apart from solving technical problems on your own you work on internal projects like process optimization.

• We offer you an attractive environment with a lot of possibilities to learn and broaden your current knowledge.

·  Who we are

Our UK Diagnostics business, headquartered in Burgess Hill, West Sussex, employs approximately 560 highly skilled individuals. We provide the industry's broadest range of diagnostics and monitoring products & services, spanning all sectors of the market: from small hand held devices used directly by patients or healthcare professionals, to large diagnostic instruments found in hospital laboratories.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Desired profile

Who you are

You're someone who wants to influence your own development. You're looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.

You're someone who wants to influence your own development. You're looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point.

Do you meet the following requirements?

• You are still enrolled as a biomedical scientist or engineering student at a university or technical college

• Alongside your fluent English proficiency ideally you will speak an additional language in either Swedish, Norwegian, Finnish or Danish.

• Technical services, sales support, medical analysis systems and quality assurance are topics that inspire you.

• You are fascinated by technical problems and enjoy presenting solutions.

• Being a competent contact partner for customers and colleagues is something you truly enjoy.

Your profile is complemented by your team-minded, communicative and motivated personality.

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