Patient Journey Partner - Ophthalmology (Moravian region)

Job description

The Position

The Patient Journey Partner (PJP) focused on the Ophthalmology therapeutic area is an empowered leader and the local face of Roche who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have an improved impact on the patient journey.

The PJP’s role in collaboration with the Market Access, Medical and Marketing functions is aimed to bring solutions to shorten the patients‘ journey to the right treatment. It doesn’t fit into the traditional concepts of Commercial/Sales or Medical Affairs as it has no profitability, sales objectives or incentives but through partnering with stakeholders develops, manages, and implements business plans and programs to ensure that long term loyalty and commitment with the customers based on ethical principles are reinforced.

The job objectives

• Partners closely with all stakeholders, gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions;
• Bring Roche expertise, science and knowledge to the ecosystem;
• Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche;
• Shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions to remove roadblocks and unlock possibilities to deliver value for patients and the community;
• Leverage Roche’s product and service portfolio and support their appropriate use to co-create solutions with stakeholders;
• By overseeing the patient journey in its entirety, identify new opportunities for further strategic synergies and target group development to deliver the best solutions for patients.

Career opportunities and challenges:

The PJP demonstrates personal purpose around improving the patient journey, as well as strong passion to create value and impact on the ecosystem:

• Enabler mindset leveraging the internal and external networks to create value, sharing back and scaling;
• Boldly acts on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say “No” to stakeholders when the value is not predictable/foreseen;
• Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand);
• Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche;
• Self-managed and self-directed - altruistic in supporting the global network;
• Display of integrity in everything (i.e. open, honest, ethical and genuine);
• Receptivity to Feedback – welcomes and acts on feedback;
• Navigating Ambiguity - positively and proactively reacts to and manages ambiguous or unclear situations.

Essential skills & experience:

• System thinker and deep listener;
• Strong business acumen with desired expertise in commercialization, medical and customer experience excellence (2+ years of experience at a similar role);
• Excellent stakeholder engagement skills including partnering with TAE's (Therapeutic Area Experts) and organizations is required;
• Experience partnering with PAGs (Patient Advocacy Groups) is highly desired;
• A proven track record of working within a team and across organization to coordinate resources effectively and formulating cross-functional strategies;
• Demonstrable success in negotiating, consulting, and building relationships;
• Able to understand and leverage digital means and tools is desired;
• Deep experience in agile ways of working is desired;
• Ability to prioritize with the outcome impact on mind;
• Fluent in local language and English to collaborate internally across the broader Roche enterprise;
• Flexible to travel within the Czech Republic;
• Valid driving license.

Preferred Qualifications:

• University degree (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.