客户经理

Job description

The Position

Job Summary职位概述:

Responsible for account management and promotion in the designated accounts and/or areas

负责指定区域内的客户管理和产品推广

Main  Tasks & Responsibilities主要工作职责 :

Manage and monitor of sales performance of account that are assigned

管理和监督指定客户的销售业绩

Achieve sales target assigned by line manager

完成主管指定的销售指标

Implement Key Account Management system

执行重点客户管理系统

Keep improving KOLs relationship in respective areas.

持续加强与KOL在各领域的合作

Work closely with local distributors in the area assigned

与指定区域的经销商紧密合作

Promote products and services offered by the company to the customers (end users)

向客户（终端用户）推广公司的产品及提供服务

Coordinate instrument installation with Service Engineer and Application Specialist

协助维修工程师和应用支持专员安装仪器

Keep good and up to-date customer profile

维护和更新客户资料

Work closely with Service, Application Support team to ensure customer satisfaction

与维修工程师，应用支持专员紧密合作，以确保客户满意度

Assist in yearly budgeting exercise

协助制定年度计划

Prepare monthly report and sales forecast

准备月度报告和销售预测情况

Other projects or tasks assigned by line manager

主管指派的其他任务

Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection 

遵循罗氏所有合规要求，包括但不限于罗氏信息安全，罗氏商业中的行为，罗氏竞争法互动对话，罗氏安全健康环境等，合法合理开展业务活动

Education& Qualifications教育背景与专业资格:

At least Diploma in Clinical Diagnostics or appropriate Science

临床诊断或相关科学学位毕业

Good command of English in both spoken and written

英语说写能力俱佳

Good command of MS office software application

熟练应用微软办公软件

Experience工作经验:

At least 2 years’ experience in hospital diagnostics laboratory or 2 years’ similar sales experience in the industry. Instrument sales experience would be a plus.

2年以上医院诊断实验室检验工作经验，或者相关行业2年以上销售上经验。设备销售经验优先考虑。

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.