2 x Field Service Representative, Territory: Greater London inside M25
Due to business expansions, we are currently recruiting for 2 Field Service Engineers looking for their next step in their professional development to join Roche Diagnostics, the world's leading health supplier in Diagnostics equipment. We are passionate about transforming patients' lives and at Roche, we focus on developing innovative medicines and diagnostic tests that help patients live longer, better lives.
We invite applications from field service engineers with experience of fault diagnosis and repair of electro-mechanical/fluidic/electronics systems, or from someone with the right skills and attitude wanting to move into a field service position. Ideally you will have started your career troubleshooting at component level and have progressively built up your expertise to systems level in any of these industries (biomedical engineering, industrial engineering, automation, aerospace but to name a few).
These exciting positions sit within the Technical Services group which mission is to provide technical support for varied electrical/mechanical medical equipment. With exciting plans for future equipment launches in the pipeline and strong R&D investment in the product portfolio, you will be coming in to the Technical support team at an opportune time to support significant growth within key business accounts across your territory and the UK.
Ideally you will live on territory or willing to relocate to the area (anywhere inside the M25). You will on occasions be expected to travel throughout the UK.
As part of the UK Engineering Support team, you will report to a Technical Regional Manager and provide preventative, corrective, modification, installation & out of hours support to customers on specified products ranging from large to medium sized equipment. You will monitor and act appropriately upon key metrics to provide an effective and efficient service in key NHS/University laboratories and private service providers. You will provide on-site and office-based customer training in line.
· Who we are
Our UK Diagnostics business, headquartered in Burgess Hill, West Sussex, employs approximately 560 highly skilled individuals. We provide the industry's broadest range of diagnostics and monitoring products & services, spanning all sectors of the market: from small hand held devices used directly by patients or healthcare professionals, to large diagnostic instruments found in hospital laboratories.
Roche is an equal opportunity employer.
Who you are
You're someone who wants to influence your own development. You're looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.
You will be able to demonstrate a successful track record in a field service capacity. You will be qualified to an ONC/HNC level or above in electronics. A relevant science subject would also be desirable.
You will possess a confident working approach. Customer focused, you will be capable of representing the company in a positive manner at client sites that enhances the reputation and professionalism of Roche Diagnostics Limited. In return we will offer you a competitive salary package and a first class industry recognized product training program.
Application closing date: 5th May 2017