Stylist
Dubai, UNITED ARAB EMIRATES Sales
Job description
Chloé STYLIST - JD
A Chloe STYLIST is An ambassador of the Maison, in charge of welcoming every guests into the Chloe family.
He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
A CHLOE STYLIST is:
· A Client Relationship owner
· Delivers exceptional Customer Service and Takes pride in Developing long-term relationships
· IS AWARE OF CRM targets and actively engages in all actions to reach them
· IMPLEMENTS personalised REACH-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
· Consistently CAPTURES client data and takes notes of ALL qualitative information
· knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles
· An omnichannel business partner
· has at heart to OFFER EXCELLENT CUSTOMER SERVICE and DELIVERs STRONG business performance
· uses all omnichannel services available to grow sales
· is aware of store and individual SALES AND KPIS targets and actively engages in all actions to reach them
· actively completes trainings and participates in ALL commercial activities set by the SM/ASM /HO
· consistently works to achieve given sales, KPIs and CRM targets
· IS aware of local trading environment and competitors ‘activities
· AN OPERATIONS EXCELLENCE supporter
· ENSUREs IMPECCABLE STORE environment, BOH and grooming at any time of the day and supports colleagues and managers
· proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
· IMPLEMENTS ALL GUIDELINES RELATED TO STORE AND BOH MANAGEMENT AND participates in inventories
· SupportS after sales clients and follows up to ensure IMPECCABLE AFTER SALES SERVICE
· ComplIES with ESTABLISHED RICHEMONT POLICIES AND STANDARDS
WE LOOK FOR PEOPLE WHO DEMONSTRATE ENTREPRENEURSHIP, WHO CHERISH TOGETHERNESS,
WHO STRIVE FOR EXCELLENCE, WHO EMBRACE CREATIVITY AND WHO AIM TO HAVE A POSITIVE IMPACT.