Senior Sales Associate, Abu Dhabi

Job description

Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.

Client Relationship & Portfolio Development

• Build, manage, and expand a portfolio of high-value clients and collectors through proactive outreach and personalized engagement.

• Deliver exceptional and highly tailored client experiences aligned with the Maison’s values of exclusivity, discretion, and refinement.

• Develop long-term client loyalty through consistent follow-up, relationship nurturing, and bespoke service initiatives.

• Support the boutique in attracting new high-potential clients through networking, referrals, and events.

Sales Leadership & Commercial Performance

• Consistently achieve and exceed individual sales objectives, including complex and high-value transactions.

• Act as a senior reference point within the sales team for closing strategies, negotiation approaches, and client engagement best practices.

• Contribute actively to boutique sales performance by identifying commercial opportunities and supporting team momentum during peak periods.

• Ensure a balance between immediate sales performance and long-term client development.

Brand Representation & Expertise

• Represent A. Lange & Söhne with professionalism, credibility, and deep product knowledge across all client touchpoints.

• Communicate brand heritage, watchmaking philosophy, and product narratives with clarity and authenticity.

• Maintain strong knowledge of collections, novelties, and strategic pieces to support both individual and boutique sales objectives.

Team Support & Boutique Contribution

• Support boutique management in mentoring junior team members and sharing best practices in client relationship management and sales excellence.

• Contribute to maintaining the highest standards of boutique presentation, service execution, and operational discipline.

• Participate in client events, launches, and boutique initiatives designed to strengthen engagement and drive performance.

• Provide qualitative feedback to management regarding client trends, market insights, and sales opportunities.

Profile Requirements

Experience

• Significant experience in luxury retail sales, preferably within high-end watchmaking, jewelry, or ultra-luxury sectors.

• Proven track record of consistently achieving strong sales performance and managing high-value transactions.

• Experience managing established client portfolios and developing repeat business is essential.

Expertise & Skills

• Strong product knowledge and genuine passion for luxury craftsmanship; knowledge of fine watchmaking is highly desirable.

• Excellent relationship-building skills with the ability to engage confidently with high-net-worth clientele.

• Advanced negotiation, selling, and closing capabilities.

• Strong organizational and clienteling skills, including follow-up discipline and portfolio management.

Personal Attributes

• Leadership presence with the ability to influence and support team performance.

• Highly client-centric mindset with exceptional interpersonal and communication skills.

• Discretion, professionalism, and polish aligned with ultra-luxury brand expectations.

• Proactive, results-driven, and collaborative approach.