Sales & Operations Manager
Istanbul, TURKEY
Job description
THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.
Key Responsibilities
Develop and implement effective sales strategies to achieve revenue targets.
Contribute to budget and forecasting.
Monitor sales performance, analyze trends, and identify growth opportunities.
Keep curious about competition and environment whilst documenting all brands projects in the country.
Establish and maintain strong relationships with key clients and partners.
Sales & Operational Tasks
Processing of clients’ orders in SAP.
Inform clients about the availability of stock, delivery lead times etc.
Work in collaboration with Sales & Operations and Marketing Managers, Finance Team, Logistics & CS Team to ensure client receives ordered goods as quickly as possible.
Organize and monitor client master data changes in SAP (with MDM of RLGE).
Update and maintain Sell in - Sell Out Reports (Booster).
Keep the clients and sales managers always informed as to the status of their order
Checking the accuracy of invoices.
Work with Sales & Operations Managers as well as the Finance Department to monitor client payments and ensure credit limits and payment terms are adhered to.
Maintenance of client data files and accurate records of monthly Wholesale Department sales figures/ delivery status/ Backorder per customer for Commercial Partnership Manager and Finance Department.
Investigation of client complaints and liaison with other departments to resolve them as quickly as possible.
Work with central merchandisers for deliveries of PLV materials.
Regularly visit all points of sale to ensure the brand is consistently well-represented and the PLV is effectively implemented according to brand guideline.
Marketing Tasks
Contribute to the development and roll-out of action plans to locally maximize the brands’ equity, exposure, and visibility for the market, including events, online and offline media and press.
Management of marketing & POS material/stock, ordering via SAP and opening new
vendors in the system when needed.
Implementation of boutiques & shop in shop concepts within the market.
Responsible for each touchpoint’s image in terms of visual merchandising.
Coordinate approval of advertisement and visuals.
Monitor PR activities and reporting achievements.
Support local events.
Contribute to activities as defined for each action plan in alignment between local and regional teams.
Key Requirements
Previous experience in a similar role.
Excellent organizational skills, ability to prioritize and re-prioritize by adapting flexibly to changes.
Team player, willingness to support and curiosity to learn.
High attention to detail and ability to plan and monitor deadlines to drive processes autonomously.
Strong communication and interpersonal skills, able to adapt communication style to different interlocutors.
Advanced Turkish language and Fluent English required.
Proficient user of Microsoft Office (Excel, Word and PowerPoint).
Proficient user of SAP.
Education
Bachelor’s or master’s Degree