Sales Associate - Harrods
London, UNITED KINGDOM Sales
Job description
Sales Associate, Harrods
(Permanent, Full Time)
HOW WILL YOU MAKE AN IMPACT:
· Drive Sales: Achieve and exceed sales objectives by showcasing our unique and beautiful pieces.
· Clienteling: Develop and nurture a strong network of loyal clients, providing personalized service and building lasting relationships.
· Community Engagement: Attend social functions and in-store events to generate new leads and engage with current clients.
· Visual Merchandising: Contribute to the aesthetic appeal of our boutique by setting up and maintaining stunning window and in-store displays.
· Exceptional Service: Provide unparalleled customer service, guiding clients through their journey and ensuring their satisfaction.
· Operational Excellence: Adhere to company policies and procedures, ensuring a secure and efficient environment.
· Product Expertise: Educate clients on the exceptional quality, standards, and artistry of the Maison.
· Maintain Store Aesthetic: Ensure the boutique maintains its high aesthetic standards.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
· Previous experience selling fine jewellery or high-end luxury goods is highly preferred.
· A strong understanding of and experience in clienteling.
· Excellent written and spoken English communication skills (additional languages are a plus!).
· Excellent computer skills.
· Resilience, composure, a positive attitude, and strong attention to detail.
· Ability to establish and maintain effective relationships with customers, earning their trust and respect.
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
· We value freedom, collegiality, loyalty, and solidarity
· We foster empathy, curiosity, courage, humility, and integrity
· We care for the world we live in
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
· Initial screening call with Richemont Talent Team
· Interview with the Hiring Manager
· Interview with the HR Manager
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