Sales Associate

Job description

HOW WILL YOU MAKE AN IMPACT?

·  Ensures a unique and exceptional client experience during a sale 
·  Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop) 
·  Adapts according to client(s) needs and motivations 
·  Strives to always improve and surprise the client(s) 
·  Deals with ease during negotiations and objections 
·  Transmits the passion and values of the Maison 
·  Acts as the privileged contact for the client(s) in case of After Sales 
·  Meets individual and boutique targets, both quantitative and qualitative
·  Cultivates strong client relationships and develops client loyalty 
·  Efficiently develops the client portfolio 
·  Executes targeted CRM actions 
·  Participates to client events and acts as an Ambassador of the Maison 
·  Respects all brand and boutique policies and procedures 
·  Participates to inventories 
·  Participates to the set up and breakdowns at opening and closing of the boutique 
·  Participates to the implementation of Visual Merchandising guidelines 
·  Assists with special projects when requested 

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

·  Previous experience in luxury Retail
·  Excellent interpersonal and communication skills
·  Strong attention to detail
·  Client centric
·  Team-Player approach
·  Fluent in English and Italian 

 

YOUR JOURNEY WITH US:

·  After your application has been selected, our recruitment team will reach out to you to conduct an introductory call
·  Interview with the Boutique Director
·  Interview with the HR Manager