Commercial Intern (6 Months -1 Year)

Job description

Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997.

Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.

Title: Commercial intern, SEAO

Report to: Retail Performance and Training Manager, SEAO

Purpose

The Commercial intern will support the Commercial and Retail Operations activities in South-East Asia region.

Key Responsibilities

Commercial support (60%)

·  Assist coordination of Commercial activations & new projects
·  Coordinate weekly and monthly meetings (scheduling, meeting minutes...)
·  Coordinate and prepare regional and local reporting and presentations
·  Extraction and analysis of data (reporting and analytics)
·  Prepare ad hoc presentation and reports
·  Support with Omnichannel on-going & new projects
·  Update and refresh daily dashboards and price list
·  Maintain and organize Shared Drive folders
·  Assist in preparation for business review, market visits and events
·  Assist MD and regional visitors on schedule and agenda

 

Retail Performance and Operations (40%)

·  Prepare regular reports on KPIs and provide insights from the data for strategic decisions making
·  Support boutique efficiency by coordinating consistent communications and roll out of operational standards (i.e. daily briefing, BOH, Mystery Shopping, Retail Guidelines, Audit, Shared drive, name cards, uniforms…)
·  Support the implementation and follow up of all retail operations projects and tools (“My Boutique Essentials”)
·  Coordinate orders and transfers of all boutique tools (price tags, paper bags, watch boxes, GWPs, watch calibers…)
·  Coordinate presentations from office and boutique management on action plans and track progress
·  Enforce Retail Operations processes and Compliance check list across the Retail network, ensuring positive Audit reviews
·  Maintain updated information of the network details, operational hours and headcounts
·  Support the induction check list roll out for new joiners, and ensure handover list for any leavers
·  Maintain records and communicate all boutiques new joiners, movements and inform relevant departments when needed

Competencies

·  Good communication and interpersonal skills
·  Proficiency with Excel and PPT
·  Attention to details
·  A positive attitude and willingness to learn
·  Excellent time management skills
·  Team player with strong collaborative spirit