Sales Assistant

Job description

This is a one year contract, starting ASAP.

 

The Sales Assistant is an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner. He/she also assists the Sales Associates during a sale.

  

How will you make an impact?

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Ensures an exceptional client experience at the entrance of the client(s) in the boutique 

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Seats client(s) when possible and offer drinks, reading, etc. 

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Informs client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s), etc. 

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Brings and returns pieces for the Sales Associates 

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Assists discreetly with various tasks during a sale 

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Coordinates between Sales Associates and Stockist / Cashier / Voituriers 

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Gift wrapping 

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Orders taxis 

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Accompanies the client(s) to the door upon departure 

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Assists with After Sales duties (bringing pieces, etc.) without handling with payments 

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Respects all brand and boutique policies and procedures 

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Participates to inventories 

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Participates to price labeling 

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Participates to the set up and breakdowns at opening and closing of the boutique 

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Participates to the implementation of Visual Merchandising guidelines 

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Orders boutique facilities (bags, drinks, edition material, office facilities, etc.) 

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Ensures that the boutique, windows, counters, etc. are in a perfect condition 

How will you experience success with us?

We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.

 

What makes our group different?
Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

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We value freedom, collegiality, loyalty and solidarity.

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We foster empathy, curiosity, courage, humility and integrity.

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We care for the world we live in.

Your journey with us:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.

· 
Interview with the Talent Acquisition 

· 
Interview with the Deputy Boutique Manager

· 
Final Interview with the Boutique Manager

Learn more about life at Richemont and our maisons below:

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg