Retail Projects Specialist

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Retail Projects Specialist

Technology | Shelton, CT

Reports to: Manager, IT Retail Systems

Role Overview

The IT Retail Infrastructure Project Specialist is responsible for supporting and coordinating retail infrastructure related projects across all Richemont Maisons. This role ensures the smooth implementation, upgrade, and maintenance of IT systems, including point-of-sale (POS), networking, and back-office solutions. The coordinator will work closely with internal teams, vendors, and store management to deliver projects on time and within scope.

Responsibilities

• Assist in planning and executing IT infrastructure projects for retail stores, including new store openings, relocations, temps, pops ups, closures, system upgrades, and network deployments.
• Coordinate with vendors, technical teams, brands, and store personnel to ensure project milestones are achieved.
• Track project progress, identify risks, and report status updates to management.
• Maintain documentation for project plans, schedules, and technical requirements.
• Support troubleshooting and resolution of infrastructure issues during project rollouts.
• Ensure compliance with company standards and security policies.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field preferred.
• Experience in project coordination or management within retail or IT environments.
• Strong understanding of retail IT systems (POS, networking, hardware).
• Excellent organizational and communication skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Proficiency with project management tools and Microsoft Office Suite
• Knowledge of Monday.com a plus
• May require occasional travel to retail locations and flexibility to work outside standard business hours to support project deadlines. The ideal candidate is a team player with a proactive approach and attention to detail.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer – United States

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Salary will be determined based on relevant skills and experience.

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