Operations & Trade Marketing Manager

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

Core Objectives

- Improve sell-out, visibility, and retailer engagement across all points of sale.

- Ensure operational excellence in product allocation, replenishment, and coop.

- Drive local marketing and in-store activation to support retail partners and boost performance.

- Maintain consistent brand image and high-quality execution across all displays and SIS.

1. Retail Operations & Support

- Manage sell-out declarations, ensuring accuracy and timely submission.

- Build replenishment proposals for each POS based on sell-out KPIs, stock gaps, and seasonality.

- Track retailer stock levels, slow movers, and rotation needs; recommend rebalancing.

- Support sales with assortment reviews, forecasts, and POS-specific product needs.

2. Trade Marketing

- Develop and execute trade marketing calendars with HQ alignment.

- Manage coop marketing: proposals, execution, follow-up, and performance measurement.

- Coordinate POP materials, displays, visuals, and SIS/space negotiations with the sales team.

- Ensure brand consistency across retailers: signage, visuals, display standards, watch trays, etc.

3. In-Store Activation

- Build and manage local event plans (trunk shows, holidays, regional activations).

- Coordinate logistics, POS materials, visual merchandising, and event reporting.

- Track KPIs for each activation (sell-out lift, traffic, conversion, ROI).

4. Retailer Relationship Management

- Direct contact with key department stores (Bloomingdale’s, Macy’s, Saks) for replenishment, coop, marketing approvals, and seasonal floorsets.

- Work with store managers and staff to secure visibility, secondary placements, and local support.

5. Competitive & Market Intelligence

- Track competitor visibility, SIS changes, displays, and promotions in key doors.

- Benchmark best practices and recommend improvements for the brand.

6. Internal Coordination

- Coordinate with operations, sales, and HQ for deliveries, visuals, and stock issues.

- Provide weekly reporting on execution status, market needs, and pending actions.

Required Skills & Experience

- Strong understanding of luxury retail environment, ideally watches.

- Trade marketing or retail marketing experience.

- Excellent operational discipline.

- Strong project management and communication skills.

- Analytical understanding of sell-out KPIs, forecasts, and inventory logic.

- Creative mindset for events and activations.

Qualifications & Experience

- 3-5 years of experience in trade marketing, retail marketing, or visual merchandising, ideally in watches, jewelry, or premium/luxury goods.

- Strong potential with a 'hungry,' driven, growth-oriented mindset rather than a long corporate track record.

- Ability to handle operational tasks with precision while proposing new initiatives and improvements.

- Comfortable working with sell-out data, stock reports, and KPI dashboards (basic analytical capability required).

- Creative thinker capable of proposing fresh, out-of-the-box activations and visibility plans.

- Excellent communication skills and ability to build strong relationships with retailers and internal teams.

- Highly organized, reliable, fast learner, and eager to grow within the brand.

We offer a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $90,000-$100,000

Salary will be determined based on relevant skills and experience.

#Richemont #WeCraftTheFuture