Boutique Admin
Seoul, SOUTH KOREA
Job description
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Cartier - Boutique Admin (Maison Cheongdam)
YOUR MISSION:
Perform clerical duties, such as document processing, record keeping, and report compilation. Receive, classify, reconcile, consolidate, and/or summarize documents and information. Maintain record of documents processed and control to ensure completion. Compile regular and special reports, drawing data from a variety of sources within and outside the department. Contact customers, suppliers, or organization employees outside the immediate work area to exchange information. At more senior levels, supervise and coordinate the work of other clerks.
HOW WILL YOU MAKE AN IMPACT?
Boutique Operations
To take part actively in Team meetings, contest, events, annual inventory counts and all daily operations as required
To assist fellow Ambassadors during a sale such as with customer service, gift-wrapping, conveying pieces from the stock
To perform any selectivity entrusted task by the Boutique Manager or Assistant Boutique Manager such as re-stocking, display maintenance, sales accessories follow-up and maintenance
To respect, apply and promote Security rules and mindset
To report key information to Maison’ knowledge of information systems
Customer Service Excellence
To represent the highest standards and promote Maison’ name and image inside and outside the Boutique
To “WOW” your Customer with an unexpected, audacious and incredible experience!
To ensure a constantly perfect personal appearance
To welcome the Customer, in the Boutique, over the phone by e-mail or mail, according to Maison’ guidance and standards
To gain qualitative Customer data and improve the Boutique Customer portfolio
To develop Customer loyalty through excellent Service and Treatment
Sales & turnover
To achieve the Boutique monthly and annual sales turnover, in line with Maison Commercial and sales Strategy
Visual Merchandising
To respect and ensure the highest standards of the displays and furnishing in line with the Manufacture guidance
To ensure a constant Boutique cleanliness and tidiness
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Min. AAS (전문학사) or Bachelor's (학사) degree holder preferred
Computer Literate
First professional experience preferably gained in Retail
At least 1year experienced in Service field
One local language(Korean), and ideally be able to speak in Chinese & English would be perfect
An organized person with an excellent attention to detail and high Customer Treatment standards
A team player with excellent interpersonal skills and multi-tasking ability
A touch of Audacious and Incredible
Knowledge of Product (Luxury Goods)
#Richemont #WeCraftTheFuture