P&A logistic Customer advisor (F/M)

Job description

Company

AUTOMOBILE DACIA SA

Job Description

Descriere post

Postul P&A logistic Customer advisor (F/M) se incadreaza in structura DIRECTIEI LOGISTIQUE P&A / Departament Customer Relationship P&A / UET International.

Postul este localizat la CPS Oarja.

 

Responsabilitati principale :  

· 
Asigura interfata dintre Clientii internationali (brokeri, filiale si importatori) si depozitele/ serviciile centrale Franta;

· 
Gestioneaza activitatea de facturare a pieselor de schimb de la depozitele situate in Franta ;

· 
Raspunde (telefonic / mail / prin sistem) cererilor Clientilor conform termenelor contractuale stabilite;

· 
Asista si consiliaza Clientii din portofoliu pe subiectele logistice (plasare comenzi/ rezervare transport/Inspectii / tratare de litigii/ respectare lead time/ tratare cereri informatii);

· 
Anima intervenantii in fluxul logistic (aprovizionare, depozite Franta, tranzitari/transportatori) pentru a asigura expeditia marfurilor conform termenelor contractuale;

· 
Este interlocutorul Clientilor din portofoliu (filiale, brokeri si importatori) pe toate subiectele de ordin logistic.

· 
Asigura conceperea, realizarea, difuzarea reportingurilor specifice activitatii sale si participa la reuniunile in care se discuta subiecte cu impact in activitatea sa pentru a oferi informatiile solicitate.

Profil candidat :

· 
Studii superioare;

· 
Competente lingvistice: engleza si franceza – nivel avansat;

· 
Experienta in Logistica si/sau Comercial, Relatii Clienti reprezinta un avantaj;

· 
Buna cunoastere a pachetului MS Office (Word, Excel, Power Point);

· 
Abilitati de comunicare orala si scrisa intr-un mediu multicultural, orientat client.

· 
Capacitate de invatare rapida, adaptare la schimbari si termene limita.

· 
Capacitate de gestionare a timpului, gandire structurata, capacitate de analiza si sinteza, initiativa;

· 
Capacitate de gestionare a relatiilor transverse meserii/ tari;

Job Family

After Sales

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