Customer Operations Specialist

Job description

Customer Operations Team

Work schedule: 100%

This is an extraordinary opportunity to join P&G and learn from the top FMCG organization on the market. Are you ready for a new challenge? We certainly are!

Why to Apply:

We add new value to the supply network every single day. We are uniquely positioned to handle the supply chain from end to end – starting with our materials through the touch-point of our brands with consumers. We are known as the world-class Supply Network Innovators on the market (recently recognized as Global Supply Chain Masters).

Join Supply Chain at P&G Central Europe to get the unique opportunity be a part of best-in-class Supply Chain department - a group of passionate leaders working on significant business cases in a multinational, fast-paced environment.

Responsibilities :

·  Ensure proper order acquisition control (monitoring, contact with customer, problem escalation if needed).
·  Ensure proper truck sizing as per customer contract/alignment and according to Trade Terms conditions (request additional orders from customer if needed).
·  Manage price discrepancies in customer’s orders (investigation, proper communication and resolution with customer, Sales, Billing Accuracy SPOC)
·  Effective communication with SO Team and customer regarding order changes, corrections and issue solving
·  Support P&G drive to be  #1 Supplier by responding to customer specific needs and requirements (reports, estimated availability dates, etc.) in timely manner  

Job Qualifications

·  Higher education (Bachelor/Master’s degree);
·  Previous experience in Supply Chain or Commercial Functions;
·  Upper-intermediate or advanced language skills in English and Hungarian;
·  Excellent MS Office Package skills (especially MS Excel);
·  Collaboration and leadership skills, able to empower and influence;
·  Strong sense of urgency and problem-solving skills.
·  Analytical skills: able to handle and draw conclusions from complex data

Offer package:

·  A challenging job based in a dynamic and multinational organization
·  Meaningful responsibility as of Day 1
·  Continuous learning and development through different roles and experiences in supply chain
·  Attractive salary with regular revision - all in line with your results and performance
·  Attractive benefits package

JUST SO YOU KNOW:

We are an equal opportunity employer. We don’t discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours;

No immigration sponsorship is available for this position.

P&G is a leading global consumer goods company whose winning brands are built around the model of innovation. Whatever your passion is, we aim to ignite your potential to become your very best self. We hold true to our purpose, values and principles as we seek to make a difference in the world around us. You will engage in meaningful work that will touch the lives of others and have a real impact. Everything at P&G starts with understanding - understanding our consumers and our employees as we innovate to improve lives now and for generations to come.

Watch this video to learn more about our full recruiting process: https://www.youtube.com/watch?v=0bicvbpy0gI

If you are interested, please join us by submitting your application below – please submit your CV in English.

Job Schedule
Full time

Job Number
R000092845

Job Segmentation
Experienced Professionals (Job Segmentation)