TELESALES

Job description

Who we are ?

We are Pierre Fabre Greece, an affiliate of Pierre Fabre Group . 

Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world and the 2nd largest private French pharmaceutical group. 

Pierre Fabre, which has always been based in the Languedoc-Roussillon-Midi-Pyrénées region in southern France, has subsidiaries in 43 countries and distribution agreements in over 130 countries. Pierre Fabre Laboratories employs some 13,000 people worldwide. 

The company's products represent a continuum ranging from prescription drugs, dermo-cosmetics (Avène, Ducray, A-Derma...), to consumer health care (family health care, oral care and natural health) and oncology.

Your mission

Key Responsibilities:

·  Communicate with existing and potential customers via phone to promote the company's products and services.
·  Provide excellent customer service and support in the order placement process through the B2B platform.
·  Understand customer needs and provide appropriate solutions and recommendations.
·  Manage and monitor orders to ensure timely and accurate execution.
·  Inform customers about new offers, products, and services.
·  Collaborate with the sales team and other internal teams to achieve sales targets.
·  Record and update customer and order information in the company's CRM system.

Who you are ?

·  Excellent communication and negotiation skills.
·  Ability to understand and analyze customer needs.
·  Ability to work in a dynamic and fast-paced environment.
·  Team spirit and results-oriented mindset.
·  Knowledge of using B2B platforms and CRM systems. optional)
·  In case the employee is based out-of-Athens, the position will be with remote work

We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.