Senior Sales and Support Specialist, Software Solutions

Job description

A career with MilliporeSigma is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany. 

 

By unlocking the power of data AI for drug discovery (AIDD) has the potential to enable personalized medicine and change patient lives. An M-Ventures funded biotech start-up is poised to seize the opportunity at the intersection between the Healthcare and Life Science Divisions of Merck, KGaA Darmstadt, Germany. Our mandate is to think big and reach across teams to leverage the full capabilities of the organization. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. 

 

Your Role:  

The Senior Sales and Support Specialist, Software Solutions will be part of the software sales team responsible for selling the portfolio of our AI, Cheminformatics, and automation drug discovery products. You will be a key member of a newly formed internal venture responsible for the development of transformational AI-enabled software and a full automation robotics ecosystem for drug discovery. 

 

Roles and Responsibilities Include: 

·  Meet and exceed all weekly, monthly, and quarterly sales goals for the new AI-powered SaaS solution 
·  Identify new sales opportunities by proactively contacting customers/accounts, nurturing inbound digital leads and generating a robust pipeline of short- and long-term sales opportunities 
·  Manage quotes, CDAs, negotiate contracts license and long-term pricing for new sales and renewals for incremental growth of the territory 
·  Collaborate with larger MilliporeSigma corporate sales force by assisting, training, and motivating them in generating leads and partnering with them to close deals 
·  Work with Application Scientists to optimally demonstrate value of software to the customers 
·  Handle data for new and prospective clients in CRM, generate dashboard reports, and any other reports for management 
·  Provide excellent client support throughout lifetime of contract to ensure customer satisfaction. 

 

Location:  Remote; Greater Boston Area preferred 

Travel:  Domestic and international < 30% 

 

Who You Are:  

Minimum Qualifications:  

·  Bachelor of Science Degree in Chemistry, Biology, Physics, or related field 
·  Minimum 5 years of Life Science industry experience 
·  Minimum 2 years of experience in selling software or physical products for small molecule R&D and/or drug discovery to pharma or biotech customers in US, and/or Europe 
·  Confirmed experience in managing a sales pipeline in Salesforce.com or other CRM 

Preferred   Qualifications : 

·  Experience in selling chemistry, cheminformatics or other scientific software for R&D to pharmaceutical and biotech customers in US, and/or Europe 
·  Experience content creation for marketing 
·  Experience working in the matrixed sales organization and leading global sales and support specialists teams 
·  Self-driven, results-oriented leader with a collaborative working style 

 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

 

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html

 

If you are a resident of Colorado or New York City, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance

 

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

 

As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.

Job Requisition ID:  256371

Location:  Burlington

Career Level:  D - Professional (4-9 years)

Working time model:  full-time .buttontextf748fab0b60d052d a{ border: 1px solid transparent; } .buttontextf748fab0b60d052d a:focus{ border: 1px dashed #eb3c96 !important; outline: none !important; }

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.  You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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Nearest Major Market: Boston
Job Segment: Pharmaceutical Sales, Biology, Biotech, Software Sales, Developer, Sales, Science, Technology