Senior Learning & Development Administrator with German (all genders)

Job description

A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

 

This role can be done up to 60% remotely

 

Your role:  You will ensure a smooth organization of trainings developing competencies and cross-functional skills for German market according to accepted standards, ensuring compliance with applicable policies and procedures. You will support the setup: the annual training calendar, on-demand learning sessions, HR4YouLearning training system. You will manage and monitor session registrations. Communicating with attendees of sessions, you will manage the program follow-up as well as invoice processing and chargeback. You will answer routine attendee questions and escalated customer service inquiries or routing inquiries to the appropriate resources (HR Business, MSP Talent and Development, HR BPs). You will be also responsible for data verification, report creation, and audit requests. You will be striving for improvement/optimization of processes within the realm of responsibility and you will build partnerships with peers, HR BPs, MSP, external service providers, and customers.

 

Who you are:

·  Graduate degree (or equivalent) in economics/psychology/social science
·  Relevant professional experience (min. 2 years) in HR, Learning, Customer service or similar
·  German – Fluent spoken and written, English - B1 level
·  Excellent customer service and interpersonal communication skills
·  Ability to multitask and organize time efficiently
·  Proactive and collaborative attitude and focus on results
·  Problem-solving and critical thinking skill

Information on how we process your personal data for recruitment purposes, you will find on registration form in our Recruitment Portal.

 

What we offer : We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

Job Requisition ID:  258106

Location:  Wroclaw

Career Level:  D - Professional (4-9 years)

Working time model:  full-time .buttontext3bd8dd742c10cffa a{ border: 1px solid transparent; } .buttontext3bd8dd742c10cffa a:focus{ border: 1px dashed #eb3c96 !important; outline: none !important; }

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.  You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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