Customer Service Specialist

Job description

A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

 

Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

 

* Process customer/ intercompany  billing (Includes debit and credit memos)
  -Create commercial invoices
  -Create local tax invoices
  -Create debit and credit memos 
  -Provide tax invoice to customers
  -Monitor goods acceptance status on customers’ websites
  -Maintain customer contact person in system
* Coordinate year-end billing cut-off and billing process 
* Ensure the timeliness, VAT regulation compliance, and completeness of invoice issuance for both commercial invoices and local tax invoices. 
* Support collect zero tax invoices
* Support AR overdue follow-up
* Perform ad hoc assignments

 

Requirement
•    Bachelor’s degree in business, communications, or a related field
•    At least 1 year of customer billing related experience
•    Previous experience in a customer service role is preferred. 
•    Detailed oriented
•    Ability to work independently under pressure 
•    Ability to prioritize and provide accurate data in a fast-paced, multi-tasking and changing environment
•    Familiar with SAP, Excel, Word and Power Point
•    Excellent customer service and communication skills
•    Good teamwork ability
 

 

What we offer : We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

Job Requisition ID:  256628

Location:  Taipei

Career Level:  C - Professional (1-3 years)

Working time model:  full-time .buttontext3bd8dd742c10cffa a{ border: 1px solid transparent; } .buttontext3bd8dd742c10cffa a:focus{ border: 1px dashed #eb3c96 !important; outline: none !important; }

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.  You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers
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