Senior Manager, Training Global Safety & Security (Asia)

Job description

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Desired profile

Qualifications :

JOB SUMMARY

The Senior Manager/Training Global Safety & Security manages the security training program for security personnel using specialized knowledge in the physical and social science fields to:

·  Serve as a trainer to property-based security directors and their staff
·  Serve as a subject matter expert related to all areas of crisis management, including terrorism, natural disasters, and pandemics
·  Assist Area/Continent Security Directors to ensure the Marriott International property emergency response plan at high-risk properties is current and crisis management procedures are followed effectively
·  Using in-depth knowledge of terror organizations and their tactics, develop relevant training and countermeasures
·  Use advanced security technical skills to determine appropriate methodologies to implement countermeasures
·  Identify and recommend new advances in security technology and when approved train security personnel in effective use
·  Monitor trends related to political instability, terrorism and crime
·  Ensure effectiveness of threat condition implementation as mandated in the Marriott Crisis Management Plan
·  Serve as a close advisor on security issues to the Vice President of Global Safety and Security
·  Coordinate and conduct security training programs for new hotels in high risk locations
·  Identify training and development needs aligned with the level of risk by location
·  Ensure the delivery of crisis training programs, GS&S Academy and Global Security University (GSU).

EXPECTED CONTRIBUTIONS

·  Identifies and facilitates the appropriate security training program offerings for targeted properties in high-risk countries
·  Reviews security measures in high-risk hotels and assists hotel with implementing threat condition procedures
·  Conducts threat assessments to determine effectiveness and compliance with threat condition procedures
·  When required, assists in design specifications of physical security counter measures for new properties
·  Assists property-based loss prevention/security directors to facilitate training programs for hotel staff
·  Focuses on networking with security leaders of corporate accounts and strengthen relationships with Embassy RSO's
·  Works with Area/Continent Security Directors to continually train security personnel at high risk locations and update procedures related to crisis management
·  Serves as the subject expert on crisis management to the Continent AVPs, COOs and Presidents
·  Conducts needs assessment regularly and gathers information from stakeholders, etc.
·  Builds network of property-based security trainers to deliver programs locally. Champions their development and conducts observations of local trainers providing feedback and ensuring consistency of programs.
·  Liaisons with property-based security directors serving as resource to help ensure property-based training plans are appropriate and meet the needs
·  Serves as resource in the development of new web-based training programs
·  Effectively manages the day-to-day logistics and coordination of program offerings ensuring appropriate materials are available, enrollment, etc., are handled appropriately
·  Proactively identifies when new training programs are needed, coordinating with corporate team resources to handle scheduling
·  Uses consultative and supportive skills with regional teams, general managers, executive committee members and security directors to ensure commitment to all training initiatives
·  Serves as resource to other disciplines and assist as appropriate
·  Performs other duties as assigned to meet business needs and/or as directed by the Vice President of Global Safety and Security

COMMUNICATION RESPONSIBILITIES:

·  Provides a detailed report on each property training course, including recommendations to the Area/Regional Director and Vice President, Global Safety and Security
·  Provides an analysis of training activities on a quarterly basis to the Regional Director and Vice President, Global Safety and Security
·  Reports out on training activities at Global Safety and Security Staff Meetings

CANDIDATE PROFILE

Experience

·  At least five years or more of security experience in the area of security training preferred
·  Progressive work experience in the security field, lodging knowledge preferred
·  Working in different countries, demonstrating cultural adaptation
·  Prior residential experience in the areas of responsibility required
·  Extensive experience with physical security measures in high-risk locations
·  Extensive knowledge of security technology in high-risk locations, i.e., x-ray machines, explosive detection devices, metal detectors, explosive dogs, etc.
·  Extensive experience and familiarity with firearms and explosives in high-risk locations
·  Experience in living and working in high-risk environments
·  Experience in training foreign nationals in physical and operational security measures highly desirable

Education or Certification

·  University degree preferred
·  English fluency required, plus fluency in at least one other language relevant to the high-risk areas preferred
·  Ability to pass detailed background check

Skills and Knowledge

·  Knowledge of property emergency plans, safety and security guidelines, and crisis management
·  Knowledge of terrorist organizations and tactics, techniques and procedures
·  Knowledge of terrorism countermeasures
·  Effective decision making and problem-solving skills
·  Knowledge of governmental regulations and safety standards for countries in the high-risk areas
·  Understanding of "duty of care" principles
·  Good negotiation skills
·  Actively pursues learning and self-development to enhance personal and professional growth; shares knowledge and expertise with others
·  High degree of initiative and ability to work effectively in teams or independently
·  Strong communication skills (verbal, listening, writing)
·  Strong training facilitation and presentation skills
·  Significant experience in training delivery and instructional design
·  Demonstrated leadership in worldwide initiatives and program/process implementation
·  Thinks strategically and demonstrates connectivity with training strategy and overall security goals
·  Demonstrated ability of effectively implementing and influencing cross-functional projects successfully

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.