SAINT LAURENT Operations Manager Sao Paulo

Job description

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Operations: Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations. Sub-Job Family Description - Retail Operations: Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

A B O UT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April

2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

  ROLE

You will contribute to increase store turnover by ensuring that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization. You will also assist the Sr LATAM Operations Manager in overseeing all operational and administrative functions within the store.

MISSION

·  Ensure the correct rotation of the goods in the warehouse
·  Prepare the annual inventory and look for any discrepancies
·  Follow-up and control the monthly turning inventories and specific action plans
·  Implement specific Back Office action plans defined with the HQ and Store director and guarantee follow up at store level
·  Support the Assistant Store Director, the Store Director and Department Manager ensuring Sales Staff reach KPIs goals
·  Ensure that the image of the Store is in line with corporate standards and that the Staff is aware of this standard
·  Ensure that all delicate situations regarding customer complaints and the overall back office process are dealt with accordingly
·  Support the Store Director in creating, supervising and managing a team, including administrative assistant, cashiers, stock keepers, security, tailor

PROFILE

·  Commitment to take part in an innovative project
·  Significant experience in managing stock, administrative task (5 to 7 years of experience)
·  Successful managerial experience of a team (3 or more)
·  Interpersonal skills, persuasiveness

S a int Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

·  Full time
·  Amérique du Sud
·  Brazil