GUCCI Client Advisor

Job description

Key Accountabilities

Sales & Client Service

·  Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication.
·  Play an active role as Brand Ambassador by inculcating the brand vision to in still consumer brand loyalty.
·  Proactive achievement of monthly sales objectives
·  Follow-up on client enquiries and requests, including after sales services, proactively and independently.
·  Offer exceptional service standards, suggestions, and alternatives, as well as anticipating future needs.
·  Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information.
·  Exercise teamwork and collaboration to ensure that client needs are placed at top priority.

Operations

·  Adhere to all in-store SOPs.
·  Assist with cashiering and daily closing settlement.
·  Stocks receiving and packing in the respective categories assigned.
·  All other related duties as assigned by the Store Manager

Inventory Control

·  Conduct category scans for inventory purposes
·  Assist with stock maintenance and cycle counts.
·  Replenishment of display merchandise as required.

Key Requirements

·  Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
·  Customer service oriented and driven in sales
·  Independent individual with strong decision making skills
·  Inquisitive mindset with the ability to engage
·  Passionate in growing a career within the luxury fashion industry

·  Full time
·  Asie
·  Malaysia