BOUCHERON - Sales Associate Selfridges UK

Job description

Summary
At Boucheron, we are looking for a sales associate to join our team of Selfridges in London!

Job Description

Your opportunity

Directly reporting to the Boutique Manager, this person will have a mission to perform as the brand ambassador, to promote brand image and provide in-depth product knowledge and high standard of customer service to customers.

How you will contribute

·  Act as a brand ambassador and demonstrate in-depth knowledge of the Maison  history, current product collections, trends and market activities
·  Deliver the high standard of customer service/hospitality to all customers
·  To reach the monthly and yearly sales turnover through daily walk-in & our customer database, ensure proper customer follow up actions
·  Ensure professional knowledge of our brand, products and marketing activities
·  Assist in daily operations including but not limited to stock management and shop presentation
·  CRM development (Strategy & Practice)
·  Process payments and handle cash and credit/debit cards
·  Market intelligence (Regular Competitors Updates)
·  To participate in merchandising feedback at boutique to increase the brand exposure & customer attraction

Who you are

·  Minimum 3 years of retail frontline experience, experienced from luxury jewelry and watches industry will be an advantage
·  Passionate in luxury jewelry, positive and mature mindset
·  Ability to adapt to changing and target-oriented environment
·  A good team player with good communication skills, customer service mindset and the ability to build and maintain customers relationships
·  Good command of Cantonese, English and Mandarin
·  Immediate availability is preferable

Why work with us?

Boucheron is part of the Kering Group, this is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type
Regular

Start Date
2020-01-13

Schedule
Full time

Organization
Boucheron (UK) Limited