BOTTEGA VENETA Supervisor (m/f/d) Duesseldorf

Job description

Summary
About us

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are currently seeking a Supervisor who will report to the Store Manager as part of our dynamic team in Düsseldorf department store.

How you will contribute

·  Finalize sales targets achievements in line with company strategy
·  Use effective selling techniques to maximize the business potential of the stores
·  Contribute to build team working sharing information and best practices
·  Collect and update customer information to ensure an efficient use of CRM and Client Book
·  Uphold respect of the company standards and procedures
·  Keep stock info updated and follow store-to- store transfer request procedures
·  Cultivate customer relationships
·  Deliver excellence in customer service in alignment with the company standards
·  Identifies and evaluates deeply people’ strengths and areas of improvements based on observation and measurable results. Gives effective feedback to obtain skills and performance improvement.
·  Is in charge of delivering the monthly touch base with the supervision of the ASM or SM
·  Guarantees the all procedures are properly followed when SM or ASM are not there
·  Lead by example on the selling ceremony and recruit and develop clients
·  Be point of contact for the HO and Harrods partners.

Who you are

·  Native speakers as an advantage
·  Work experience at least 3 to 5 years
·  Excellent customer and service attitude and high flexibility to adapt to several types of Customers
·  Dynamic and motivating personality who can transfer their passion for our brand and products to customers and employees
·  Retail experience preferably in fashion & luxury contexts
·  Capacity to work in a fast moving, dynamic and stressing environment
·  Proactive approach, keen sense of urgency and preparedness
·  Good analytic skills and ability to drive business results through KPI's
·  Exhibits positivity, is able to influence others, listens and provides effective support to colleagues, has the ability to adapt to different and multicultural personalities.     
·  Strong communication skills and team-player mentality
·  Commercial results orientation

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

Job Type
Regular

Start Date
2022-02-28

Schedule
Full time

Organization
BV Germany GmbH