BOTTEGA VENETA - Supervisor

Job description

Summary
Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Born in Vicenza the House is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

The Supervisors are the point of reference when the Store Manager and/or the Assistant Store Managers are not in store. They guarantee that all the policies and procedures are properly followed, provide support to get things done and handle complaints or conflicts. They usually replace the ASM role in small size stores (Headcounts <=5) or can be an additional role for long operating hours stores.

KEY ACCOUNTABILITIES (ON TOP of the accountabilities as Client Advisors)
DRIVING SALES

Supports the SM in finding effective solutions to maximize
sales opportunities.

PEOPLE

- Inspires trust by displaying honesty and contributes to creating and maintaining a positive environment, especially in critical
situations.
- Collaborates with the SM to build cohesive diverse teams, is considered a point of reference for the store staff, shares experiences and information, listens to people, adapts to different and multicultural personalities, seeks for
collaboration, provides support to colleagues and works with everyone to get things done.
- Knows how to handle complaints and conflicts with diplomacy
and constructive approach.
- Provides constructive feedback.

OPERATIONS

- Guarantees that all the policies and procedures are properly followed when SM or ASM are not in store
- Pays attention to details and strives to meet quality luxury standards. Observes all activities with critical eyes and supports the Store Manager in continuously seeking ways of improvement.

KEY REQUIREMENTS

- Excellent communication skills

- Detail-oriented

- Team player

- Solution orientated

Job Type
Regular

Start Date
2022-07-23

Schedule
Full time

Organization
Bottega Veneta UK Co Ltd.