Senior E-Commerce Content Executive

Job description

About the role

We have two exciting opportunities to join our E-Commerce Operations & Site Effectiveness team as a Senior E-Commerce Content & Operations Executive.

In these roles you will develop activation plans and execute onsite and in-app improvements to support implementation of the in-season E-Commerce trading plan and curate content accurately and effectively. You will work closely with stakeholders across Customer Marketing & Trading teams to ensure accurate and optimised delivery of content in support of the trade plan.

Expected salary - up to £40,000

Contract type - We have two roles available, a permanent position and a Fixed Term Contract/ Secondment until the end of March 2026. 

Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for up to 2 days a week in the office to connect.

Location -  This role is based at our London Head Office campus in Pimlico.

We are looking for commercially astute and analytical individuals that maximise sales for their E-Commerce area and achieve the in-season E-Commerce trade plan. 

A successful candidate in the role will use site data & analysis and external benchmarks to inform trade planning, campaigns/events or site changes. They will measure the performance of content and site activation, ensuring continuous improvement and optimisation of existing and future activations.

Key stakeholders include:

- Category & Brand Growth Teams

- Creative & Web Publishing

- Trade Marketing

- Trade Planning

- Trade Optimisation

- SEO

Essential skills/experience you’ll need

● E-Commerce experience - understands how to influence conversion, traffic and AOV through multiple digital and trading functions.

● Numerate and strong data-analysis orientation

● Commercial acumen.

● Strong Stakeholder Management experience

Desirable skills/experience you may have 

● Adobe Analytics Proficiency

● Amplience CMS experience

● Content Square proficiency

● Influencing skills.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:   

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.   

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.   

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.  

 

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