Installer CDH (Customer Delivery Hub)

Job description

Job Type

Customer Service

Location

Solihull - Cranbrook Way

Partnership Level

9

Closing Date

29/09/2024

Vacancy Type

Permanent

Salary

£28,500.00 - £35,800.00 Annual

Salary Frequency

Annual

Hours of Work

Full Time Hours of 41 hours per week Monday to Saturday on a rotational basis 4 days per week.

Share

Share job or send it to yourself for later
share

Apply Now

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Role: Installer CDH (Customer Delivery Hub)

Location: Cranbrook Way (CDH)

Position: Permanent 

Scheduled Hours: 41 hours per week

· 
Our Installers work 4 days out of 6 (Monday - Saturday) which means you’ll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there’s potential to top up your earnings.

Duties and Responsibilities:

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

Our Installation specialists are the face of the John Lewis & Partners brand. For over 100 years we have worked hard to create an enviable reputation that we can all be proud of. You’ll maintain a safe working environment by adhering to safety regulations, out on the road and in our customers’ homes.

As a John Lewis & Partners Customer Delivery Driver Installer your typical day may involve:
- Using your local knowledge to plan your schedule for the day
- Handling a complex installation in a customer home
- Taking part in a Forum to help shape the future direction of your department

Our Installers work 4 days out of 6 (Monday - Saturday) which means you’ll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there’s potential to top up your earnings.

Please take a look at the short video below which will give you an introduction to the Customer Delivery Driver role at John Lewis & Partners.

Job Requirements:
To land this role as a Customer Delivery Driver Installer you’ll need a valid UK C1 Driving Licence with no more than 6 points, valid DCPC and valid Tachograph Card.

We hope you’re tempted, and if not perhaps you have a friend or family member who would really suit this role? We would love to hear from you or them!

Required essential experience skills and qualifications:
- The ability to cope with the physical requirements of the role.
- Previous experience driving a 7.5 tonne vehicle.
- Strong communication skills, both over the phone and face-to-face.

Desirable experience skills and qualifications:
- Installation and disconnection of white goods.
- TV installations
- Assembly of flat pack

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
- Please be aware that due to the nature and activities of this role, all successful candidates will have a driving license check and DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the Government website .
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

Duties and Responsibilities

Our Installation specialists are the face of the John Lewis & Partners brand. When you join the team as a Customer Delivery Hub Installer, you will deliver and install a wide variety of products to our customers, always with professional courtesy and outstanding service.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/