Watson Health - SAS Analyst - Truven Health Analytics

Job description

About IBM:
IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation.

Business Unit Introduction:
"Truven Health Analytics, an IBM Company, is a leading provider of cloud-based healthcare data, analytics and insights acquired by IBM Watson Health in April 2016 to help optimize IBM offerings for value-based care and government solutions."

Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world.Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com.

In April 2015, IBM launched IBM Watson Health and the Watson Health Cloud platform. The new unit will work with doctors, researchers and insurers to help them innovate by surfacing insights from the massive amount of personal health data being created and shared daily. The Watson Health Cloud can mask patient identities and allow for information to be shared and combined with a dynamic and constantly growing aggregated view of clinical, research and social health data. IBM Watson Health uses Cognitive Computing to tackle some of humanity's most challenging problems like revolutionizing how doctors research cancer or transforming how businesses engage with their customers.

IBM Watson Health business unit is now looking for talented individuals for Truven Health destined to usher in the next era of healthcare."

Who you are:

The Analyst, SAS provides SAS programming and data analysis support as part of team conducting outcomes, econometrics, and/or market research studies for pharmaceutical customers

What you'll do:
·  Provide superior customer service by ensuring the quality and level of support meets or exceeds the customers' expectations.
·  Assume responsibility for all customer incidents; communicate status and expectations to internal colleagues, and escalate as needed to meet or exceed SLAs.
·  Accurately document all support activity in the tracking system in a timely manner.
·  Propose improvements to products and processes (via knowledge base articles, support bulletins, etc.).
·  Build productive cross/intra-departmental relationships. How we'll help you grow:
·  You'll have access to all the technical and management training courses you need to become the expert you want to be.
·  You'll learn directly from expert developers in the field; our team leads love to mentor.You have the opportunity to work in many different areas to figure out what really excites you .
Auto req ID

70938BR
Required Education

Bachelor's Degree
Role ( Job Role )

Application Developer
State / Province

TELANGANA
Primary job category

IT Specialist
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Watson Health
Preferred Education

Master's Degree
City / Township / Village

HYDERABAD
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  2-3 years experience using Microsoft Excel and familiarity with other Microsoft Applications: Word, Access, and PowerPoint.
·  Minimum 2 years BASE SAS and Advanced SAS programming experience.
Skill-keywords

Application Developer
Country

India
Preferred Technical and Professional Experience

·  Minimum 2-3 years of experience in healthcare industry and/or quantitative work experience related to pharmaceutical industry or health research.
·  1 year of health claim coding systems.
Secondary Job Category

Services Specialist
Eligibility Requirements

·  Post graduate Degree in Statistics or Information Technology discipline