Visual Designer

Job description

Introduction
Client-facing experience design consultants who have proven expertise in visual design, UX design, content design, service design, design research and/or designOps. They are responsible for evangelizing and applying human-centered design and agile methods to create valuable customer and employee experiences between IBM clients and their customers across every channel over the entire customer lifecycle. They have experience in data-driven user research, experience strategy and design, business analysis, technology implementation, and the orchestration of “front stage” and back stage” processes. On a day-to-day basis, they engage with client partners and subject matter experts around the world to deliver project proposals and solutions that demonstrate IBM’s diverse capabilities, methods and proprietary assets for design-led business transformation. They also lead, manage and grow teams of designers focused on product, marketing, commerce, sales and service transformations across every industry and market.

Your Role and Responsibilities
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Required Technical and Professional Expertise

·  Experience of planning, scoping, conducting analysing and communicating user research throughout the Agile product development lifecycle.
·  Experience of qualitative user research methods including usability testing, ethnographic observation, interviews, surveys, contextual inquiry, and focus groups.
·  Experience of working within an Agile scrum team (working across Designers, Product Owners, Developers, and other Researchers).
·  Ability to translate research findings into specific prioritised recommendations to improve product designs. As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK for at least a 2-year period prior to applying. For certain projects, all applicants must be British nationals with 5 years of unbroken residency, ideally 10 years.

Unfortunately, we do not offer visa sponsorship and have no future plans to do so.

Preferred Technical and Professional Expertise
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