User Research Intern

Job description

IBM's Hybrid Cloud division is looking for a User Research Intern for our San Jose, California location. This intern role will work with our Data Science Experience team and will have the following responsibilities:
·  Plan and conduct user research including: usability studies, interviews, competitive evaluations, surveys, expert heuristic evaluations, card sorts, tree tests, task analyses, etc.
·  Prepare data collection materials (e.g., discussion guides), synthesize user research findings, create presentations, personas, task flows, and general documentation of research techniques and processes.
·  Work collaboratively with other designers to define and improve the user experience for IBM Hybrid Cloud products.
The ideal candidate will be passionate about cloud computing and cognitive. This internship provides a chance to join a well-established group of 20+ researchers in a mature design organization that can accelerate growth of the candidate.
Auto req ID

122082BR
Required Education

Bachelor's Degree
Role ( Job Role )

Designer
State / Province

CALIFORNIA
Primary job category

Design & Offering Management
Contract type

Internship
Employment Type

Full-time OR Part-time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Hybrid Cloud
Preferred Education

Master's Degree
City / Township / Village

SAN JOSE
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Demonstrated success turning generative and evaluative research insights into design recommendations that align with core business goals
·  Experience conducting research throughout the entire product development lifecycle
·  Experience working with enterprise software (agile/continuous delivery desired)
·  Experience managing projects involving cross-functional teams
·  Must be able to create a dendrogram on an etch-a-sketch with their eyes closed
·  6 months to 2 years of relevant experience with above skills
Country

United States
Preferred Technical and Professional Experience

None
Eligibility Requirements

None
Position Type

Intern
New Collar Role

No