Talent Advisor (Eastwood, Quezon City, PH, Night Shift)

Job description

A Talent Advisor is primarily responsible for the overall execution of hiring strategies and procedures as outlined in the client-approved process documents, any of which may require collaboration with various IBM and client contacts. A PRS serves as the account’s end-to-end point of contact for US-based client hiring managers for various positions (frontliners, management, non-management and union jobs) in their organization.

GENERAL RESPONSIBILITIES

·  Manage relationships with applicants, hiring managers and client contacts
·  Receive applications for open requisitions and perform further evaluation before presenting the shortlisted candidates to the hiring managers
·  Coordinate with hiring manager and location contacts through email and phone for the effective execution of the selection and hiring processes
·  Provide support to hiring managers, location contacts and candidates in the proper use of Taleo and educate them on process-related guidelines and policies
·  Handle union-related transactions pertaining to involuntary separations, recalls, and transfers
·  Provide and maintain the required documentation related to process execution such as process documents, job aids, information alerts, spreadsheets, etc.
·  Adhere to performance guidelines set by IBM and/or the client, such as service level agreements (SLAs), operational level agreements (OLAs), internal timelines, etc.
·  Address recruitment concerns via email, phone or chat
·  Ensure and manage own compliance to IBM deliverables, guidelines and policies
·  Manage own learning and development
Auto req ID

181477BR
Required Education

Bachelor's Degree
Role ( Job Role )

Recruitment Professional
State / Province

NATIONAL CAPITAL REGION (MANILA)
Primary job category

Human Resources
Company

(0856) IBM Business Services
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

QUEZON CITY
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Bachelor’s degree
At least one (1) year work experience in recruitment within the BPO industry
Use of MS Office (Word, Excel, PowerPoint, Visio, Outlook)
Experience with Taleo, VirtualEdge, HireRight, eQuest, SAP, Oracle, PeopleSoft, and similar recruitment technology
Understanding of the full end-to-end recruitment and hiring life cycle, including sourcing, applicant tracking, placement and onboarding
Experience in matching candidate qualifications/experience with job requirements
Use of recruitment technologies and practice of recruitment processes

Skill-keywords

RPO
Country/Region

Philippines
Preferred Technical and Professional Experience

Three (3) years of work experience in recruitment within the BPO industry

Execution of hiring plans and strategies

Monitoring of individual and/or group performance against Key Performance Indications (KPIs) and Service Level Agreements (SLAs)

US geography, culture, government laws and employment requirements

Experience in operational metrics reporting and data analysis

Secondary Job Category

Other Human Resources
Eligibility Requirements

None
Position Type

Early Professional
Early Professional Track

Track unaligned
New Collar Role

No