Strategic Engagement Manager, Distribution (East) - Bluewolf

Job description

We are Bluewolf, an IBM company that builds digital solutions designed to create results. We specialize in leading cloud technologies like Salesforce.com, Marketo, Apttus, Steelbrick, Vlocity, among others, but our clients come to Bluewolf for so much more than our technical expertise. We serve a community of future-focused industry leaders dedicated to building the next generation of digital experiences. The way we see it, when business is done in real time on the cutting edge.

The Engagement Manager services as the trusted adviser to the clients in their portfolio providing guidance sales and services teams across a customer landscape. The Engagement Manager is responsible for providing sales support and managing strategic engagements, including the projects and people responsible for fulfilling delivery. This individual is responsible for guiding professional service implementation approach and validating resource plans and project scope, as well as leading executive whiteboard/strategy sessions around sales, marketing, and customer support. The most successful Engagement Managers have a board range of consulting, delivery, and pre-sales experience with deep functional or industry knowledge.

We are looking for candidates in New York City or Boston.

RESPONSIBILITIES

Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; direct on-time, quality delivery of work products

Client Management: Manage expectations and day to day interactions with executive clients and sponsors; manage project quality and risk

Business Development: Develop and maintain contact with key decision makers at key clients; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies; develop detailed resource plans for projects/programs

Business Process Experience: Lead Executive-Level discussion around sales, marketing, and customer care processes.

Auto req ID

121244BR
Required Education

Bachelor's Degree
Role ( Job Role )

Delivery Engagement Manager
State / Province

MULTIPLE
Primary job category

Project Management
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 75% or 4 days a week (home on weekends - based on project requirements)
IBM Business Group

GBS
Preferred Education

Master's Degree
City / Township / Village

MULTIPLE CITIES
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Director-level consulting experience or relevant management experience: 5-10 years
·  2 years of working for a top tier consulting firm developing business strategies for clients or equivalent experience
·  Participated in Sales and Business Development Efforts including Proposal Development
·  In depth experience working with businesses in at least one industry
·  Has domain experience in sales, sales operations, or customer support
·  Has working knowledge of CRM or Marketing Automation applications such as Salesforce.com, Radian6, Marketo, Eloqua
·  Obtain Salesforce certification upon hire
Country

United States
Preferred Technical and Professional Experience

·  5 years experience in Salesforce technology
·  8 years of general consulting or equivalent business experience
·  3 years experience driving sales of strategy engagements
·  In-depth experience working with businesses in at least 3 industries
Eligibility Requirements

Bachelor's degree or MBA in related field
Position Type

Professional
New Collar Role

No